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How to Find Your BigCommerce Product ID for Data Migration

Need to locate your BigCommerce Product ID for a data migration? Here's how:

1. Open the product page on your BigCommerce store.
2. Right-click on the product image and open the image in a new tab or window.
3. In the product image URL, look for the segment "/products/".
4. The product ID will be the numerical value immediately following "/products/".

If you're having trouble finding the BigCommerce product ID using the method above, you can also export your product data via CSV file. This file will contain the Product IDs in a dedicated column. For a visual guide, watch this video on exporting product data.

Ready to migrate your data to or from BigCommerce? Start your free demo now!

BigCommerce Category Structure Issues After Migration: Why Did It Happen?

It's possible that your original store had a category structure exceeding BigCommerce's limitations. BigCommerce has a category depth limit of 8 levels. Therefore, if your source store contained categories nested deeper than 8 levels, Cart2Cart will automatically adjust these categories, placing any categories beyond the 8th level as root categories during the data migration process to ensure data integrity and compatibility with the BigCommerce platform.

To avoid this situation, carefully review your category structure before migration and restructure any categories exceeding the 8-level limit. Alternatively, consider adjusting your category structure after the migration within your BigCommerce admin panel.

Need help planning your data migration? Schedule a call with a Migration Expert to discuss your specific needs.

Troubleshooting BigCommerce Data Migration: Admin Access Validation Errors

Cart2Cart simplifies data migration from BigCommerce by automating API credential creation. Usually, migrating your store only requires your BigCommerce admin email and password. However, you might encounter issues during the admin access validation process. This guide helps troubleshoot those errors and offers alternative solutions for a smooth BigCommerce data migration.

Common BigCommerce Admin Access Issues

Here are the most frequent reasons for BigCommerce admin access validation errors during migration:

1. The email address or password you entered is incorrect. Double-check for typos and ensure the credentials are valid.
2. Your BigCommerce Administrator account is disabled. Verify that your account is active and has the necessary permissions.
3. The BigCommerce site is temporarily unavailable. This could be due to maintenance or other unforeseen issues on BigCommerce's end. Wait a few minutes and try again.
4. API Credentials cannot be created automatically due to other reasons. This is a rare occurrence but can happen due to specific BigCommerce account configurations.

Alternative BigCommerce Data Migration Method: Using API Path and Token

If you encounter persistent issues with admin access validation, you can still initiate your BigCommerce data migration by providing the API Path and API Token manually. This method bypasses the automatic credential creation and allows you to connect Cart2Cart directly to your BigCommerce store.

Refer to this detailed FAQ to learn how to obtain your BigCommerce API Path and API Token.

Need help with your BigCommerce Data Migration?

If you’re still facing issues with your BigCommerce data migration, don't hesitate to contact our support team via live chat. You can also schedule a call with a migration expert for personalized assistance.

Ready to migrate? Start your free demo now!

BigCommerce API Call Limits and Data Migration

During your data migration to BigCommerce, you might encounter API call limits. These limits are imposed by BigCommerce to ensure platform stability and performance. Here's what you need to know:

• BigCommerce Standard and Plus plans have a limit of 20,000 API calls per hour.
• BigCommerce Pro plans have a limit of 60,000 API calls per hour.
• BigCommerce Enterprise plans offer unlimited API calls.

If your data migration exceeds these limits, don't worry! Your migration is still in progress. All your product variants and other data will be transferred accurately and securely, but the process may take a bit longer. These limits are set by BigCommerce, and Cart2Cart cannot bypass them. Please be patient, and the replatforming process will be completed as soon as possible.

What can you do to expedite your BigCommerce data migration?

1. Pre-Migration Audit: Before starting your migration, conduct a thorough audit of your existing store. Remove any unnecessary or outdated products, categories, or customer data. This reduces the amount of data that needs to be migrated, potentially lowering the number of API calls required.
2. Migration Scheduling: Consider scheduling your data migration during off-peak hours. This might help avoid potential slowdowns caused by high traffic on the BigCommerce platform.
3. Upgrade Your BigCommerce Plan: If you anticipate needing more API calls, consider upgrading to a BigCommerce Pro or Enterprise plan. These plans offer higher API call limits or even unlimited access, which can significantly speed up the data migration process.

For more information on BigCommerce API limits, please refer to the BigCommerce FAQ.

Next Steps:

• Start your free demo: https://newapp.shopping-cart-migration.com/
• Contact Cart2Cart support via Live Chat.
• Schedule a call with a Migration Expert: https://meet.shopping-cart-migration.com/team/csm

Why Were My 301 Redirects Not Migrated?

301 redirects are essential for maintaining SEO rankings and ensuring a smooth user experience during and after a store migration. If your 301 redirects weren't migrated, there are a few potential reasons why.

First, ensure that your source platform supports 301 redirect migration and that you've selected the option to migrate them during your data migration setup with Cart2Cart. Not all platforms store redirects in the same way, and some may require specific permissions or configurations to access this data.

Another common reason is related to the target platform's capabilities or limitations. For example:

In BigCommerce, 301 redirects are available only within a paid store plan. Therefore, to migrate 301 redirects to or from BigCommerce, upgrading to a paid plan is necessary. This ensures the platform supports the functionality required for the migration. Cart2Cart can migrate your 301 redirects seamlessly once you have a paid BigCommerce plan. This is a critical step in preserving your SEO and customer experience during your BigCommerce migration.

Here are a few other things to consider:

• Check your Cart2Cart migration settings: Double-check that you selected the "Migrate 301 redirects" option during the migration setup.
• Verify platform compatibility: Ensure both your source and target platforms fully support 301 redirect functionality.
• Review your data: Confirm that the 301 redirects are correctly configured in your source store.

If you've checked these points and are still experiencing issues, please contact our support team via Live Chat for assistance. We're here to help ensure a smooth and complete data migration.

Next Steps:

• Start your free demo: https://newapp.shopping-cart-migration.com/
• Contact support via Live Chat on the Cart2Cart website.
• Schedule a Call with a Migration Expert: https://meet.shopping-cart-migration.com/team/csm

Looking for a seamless data migration to BigCommerce? If you wish to replatform to BigCommerce using the "Migration for BigCommerce" app, the following instructions will guide you through the process. Start your free demo now and experience effortless data transfer!

Set Up Source and Target Carts for BigCommerce Data Migration

Begin by selecting your current platform from the list of supported carts on the Cart2Cart website. Provide the necessary store credentials: either your store's URL (for open-source carts) or API details (for hosted solutions). Next, click the "Install Plugin" button to add the "Migration for BigCommerce" app, enabling the connection with your BigCommerce store. Once installed, click the Choose Entities button to proceed.

Note: These access details are essential for establishing an automated connection between your stores. Rest assured, the information you provide is securely protected in accordance with the Cart2Cart Privacy Policy.

Choose Data for Your BigCommerce Migration

Specify the store entities you want to import to BigCommerce. Select the corresponding checkboxes or activate the Select All option to migrate all your store data. Additionally, explore the additional migration options to enhance your BigCommerce data migration.

Map Data Fields During BigCommerce Migration

Match your current shopping cart's Order Statuses and Customer Groups to the corresponding ones in your BigCommerce store. This data mapping ensures accurate data transfer according to the relationships you define.

Launch a Demo Migration to BigCommerce

Take advantage of the demo migration feature to transfer a limited number of store entities from your current store to BigCommerce. This process takes approximately 15-30 minutes and allows you to observe the Cart2Cart service in action and preview your BigCommerce store with migrated data.

Start the Full Data Migration to BigCommerce

Once you're satisfied with the demo, activate the Start Full Migration button to initiate the complete data migration from your current store to BigCommerce in a fully automated manner. Begin your full migration today!

Where can I get BigCommerce API Credentials for Data Migration?

Follow the steps below to get the API Client ID and Access Token of your BigCommerce store for your eCommerce data migration:

1. Once you've logged into your BigCommerce store's control panel, go to Settings.

2. Navigate to API accounts section (previously "Store-level API accounts").

3. Click the Create API Account button.

4. Enter a Name for the app/integration corresponding to your account. The API Path is no longer required with the latest BigCommerce API. You will need the Client ID and Access Token.

5. Under OAuth Scopes, specify the API resources and permissions to which your app/integration requires access. Choose Modify for all items to ensure full data access for your eCommerce data migration.

6. After making changes, activate the Save button.

7. Copy your API Credentials from the pop-up shown below and paste them into appropriate fields on the Migration Wizard. You need only the Client ID and Access Token for eCommerce data migration with Cart2Cart.

Ready to migrate your data to or from BigCommerce? Start your free demo now!

Troubleshooting: "The cart type is invalid or you entered invalid auth data" Error During Data Migration

Encountering the error message "The cart type is invalid or you entered invalid auth data" during your data migration process with Cart2Cart? This usually indicates a problem with the connection details you've provided for either your source or target store. Here's a comprehensive guide to troubleshoot and resolve this issue:

1. Verify Your Shopping Cart Type and Store URL

Double-check that you have selected the correct shopping cart platform from the dropdown menu. An incorrect selection here will prevent Cart2Cart from establishing a connection. Also, ensure that the store URL you entered is accurate and accessible.

2. Validate Your API Credentials

The most common cause of this error is incorrect API credentials. Each e-commerce platform uses a different method for authentication, such as API keys, usernames, passwords, or specific API paths. Carefully review the API documentation for your specific platform (e.g., BigCommerce, Shopify, Magento, and other platforms) and confirm you've entered all the required information correctly.

For example, if you are migrating to or from BigCommerce, you'll need to verify your Account, API Path, and API Token. Consult our detailed guide on how to obtain your BigCommerce API Path and API Token.

3. Check Permissions and Access Rights

Ensure that the user account associated with the API credentials has the necessary permissions to access and retrieve data from your store. Insufficient permissions can lead to authentication failures.

4. Firewall and Security Settings

Your store's firewall or security settings might be blocking Cart2Cart's access. Whitelisting Cart2Cart's IP addresses in your firewall settings might be necessary. Contact your hosting provider or system administrator for assistance with this.

5. Platform-Specific Requirements

Some platforms require specific modules or extensions to be installed and enabled for data migration to work correctly. Refer to Cart2Cart's documentation or the platform's documentation for any platform-specific requirements.

6. Contact Support

If you've checked all of the above and are still encountering the error, don't hesitate to contact Cart2Cart's support team via Live Chat. Provide them with details about your source and target carts, the steps you've taken, and any relevant error messages. They can assist you in diagnosing and resolving the issue.

Cart2Cart simplifies the data migration process, but ensuring correct credentials and configurations is crucial for a successful transfer.

Ready to start your seamless shopping cart data migration? Start your free demo now!

A 301 redirect is a permanent redirect, a crucial aspect of eCommerce data migration, that permanently forwards one URL to another.

Can I Migrate 301 Redirects to BigCommerce?

Yes, Cart2Cart offers the ability to migrate 301 redirects to BigCommerce. However, this is only possible if your Source Cart supports the migration of categories and products SEO URLs. Supported Source Carts include:

• Magento
• OpenCart
• CS-Cart
• PrestaShop
• VirtueMart
• WooCommerce
• osCommerce

Furthermore, the migration of 301 redirects to BigCommerce is only available if you select the option to migrate categories and products SEO URLs during your eCommerce data migration setup.

Note: If you choose the "Clear current data on Target Store before Migration" option, all existing 301 redirects on your BigCommerce store will be cleared.

Ready to migrate your store to BigCommerce and preserve your SEO? Start your free demo now or schedule a call with a migration expert to discuss your specific needs.

Will my SKUs be migrated during BigCommerce data migration?

Yes, Cart2Cart provides the capability to migrate SKUs (Stock Keeping Units) to your BigCommerce store during the data migration process. This ensures that your product identification and inventory management remain consistent after the transfer.

SKU Handling for BigCommerce Data Migration with Cart2Cart

While Cart2Cart migrates SKUs to BigCommerce, it's important to be aware of how duplicate SKUs are handled. If the same SKU exists in both your source store and your BigCommerce target store, BigCommerce will not allow duplicate SKUs. To resolve this conflict, Cart2Cart automatically modifies the SKUs during migration to ensure uniqueness.

For example, if you have a product with SKU "#153" in both your source and target stores, the migrated SKU in BigCommerce will be adjusted to something like "#153-1" to avoid conflicts. This ensures all your products are migrated without data loss, although you might need to review and adjust these modified SKUs in BigCommerce after the migration is complete.

This approach ensures a seamless BigCommerce data migration without losing any of your valuable product data.

Ready to migrate your store to BigCommerce? Start your free demo now to see how Cart2Cart can simplify your migration process.

Need personalized assistance? Schedule a call with our migration expert to discuss your specific requirements.

Does Cart2Cart Create Redirects to BigCommerce After Migration?

Yes, Cart2Cart can create 301 redirects to your new products and categories on BigCommerce after the data migration process. This ensures that your existing customers and search engine rankings are seamlessly transferred to your new store, preventing broken links and lost traffic. To enable this functionality, select the additional option "Create 301 redirects on your target store after migration" during the Migration Wizard setup. This is a crucial step in preserving your website's SEO and user experience when switching to BigCommerce. For more information, refer to Cart2Cart documentation on migration options.

Without setting up redirects, customers and search engines accessing old URLs will encounter 404 errors, negatively impacting your SEO and potentially losing sales. Cart2Cart's redirect creation feature is a valuable tool for maintaining a smooth transition during your shopping cart migration.

Next Steps:

• Start your free demo to see how Cart2Cart can migrate your store to BigCommerce.
• Schedule a call with a Migration Expert: Book a consultation.
• Contact support via Live Chat on the Cart2Cart website for any questions.