Database Dump Migration Service

The Source (current) Store data isn't affected by the migration at all. In layman's terms, the data (products, customers, orders, etc.) is copied and pasted into your Target Store.

So, the migration process is totally safe for the migrated store, and there is no risk of losing any of the data. We guarantee 100% uptime and data security during the migration with Cart2Cart. In other words, you can keep selling while your Source Store data is migrated to the new platform.

Yes, absolutely. We do not transfer your access details anywhere and use them exclusively for the research and quick resolution of the problem.

To enhance data security even more, we recommend you go through two simple steps:

Create access only with restriction by IP. The list of IPs you need to add:

• 5.58.76.130
• 148.251.79.211
• 116.202.82.183
• 154.38.131.10
• 23.19.115.248
• 23.19.116.221
• 31.186.34.167
• 188.116.5.34
• 154.30.33.133
• 31.186.37.115
• 154.3.253.49
• 168.81.41.61
• 168.81.16.90
• 154.13.147.141
• 86.125.93.44
• 5.101.148.187

Once the issue is resolved, remember to delete the granted access.

The time of data migration depends on many outside factors we can’t control. The reasons causing a slow transfer might vary for different types of shopping carts.

The typical issues we face:

• with open source carts, there is a large amount of data, firewall limitations (make sure Cart2Cart IPs are all in your whitelist), and a hosting that disallows Cart2Cart to process the requests quickly or simply blocks them
• with hosted carts - API requests limit
• also, there are some peculiar platforms (open source and hosted ones) that forbid access to their databases/APIs or give it partially. The only way to get files out of such carts is through CSV export, and if you’re migrating from one of them - the runtime will depend solely on the number of transferable entities.

The rule of thumb is the following: the fewer items you move, the less time it takes. If your store is huge, the transfer might take a little longer. Remember, we’re handling your data carefully, without rushing, to avoid any mixing or duplications.

While moving your store from a database dump, image migration is not provided as a default feature. To transfer your pictures, you should grant us access to a folder with images. After the migration is finished, we will upload them to your store.