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301 redirect was not migrated during BigCommerce migration

Why Were My 301 Redirects Not Migrated?

301 redirects are essential for maintaining SEO rankings and ensuring a smooth user experience during and after a store migration. If your 301 redirects weren't migrated, there are a few potential reasons why.

First, ensure that your source platform supports 301 redirect migration and that you've selected the option to migrate them during your data migration setup with Cart2Cart. Not all platforms store redirects in the same way, and some may require specific permissions or configurations to access this data.

Another common reason is related to the target platform's capabilities or limitations. For example:

In BigCommerce, 301 redirects are available only within a paid store plan. Therefore, to migrate 301 redirects to or from BigCommerce, upgrading to a paid plan is necessary. This ensures the platform supports the functionality required for the migration. Cart2Cart can migrate your 301 redirects seamlessly once you have a paid BigCommerce plan. This is a critical step in preserving your SEO and customer experience during your BigCommerce migration.

Here are a few other things to consider:

• Check your Cart2Cart migration settings: Double-check that you selected the "Migrate 301 redirects" option during the migration setup.
• Verify platform compatibility: Ensure both your source and target platforms fully support 301 redirect functionality.
• Review your data: Confirm that the 301 redirects are correctly configured in your source store.

If you've checked these points and are still experiencing issues, please contact our support team via Live Chat for assistance. We're here to help ensure a smooth and complete data migration.

Next Steps:

• Start your free demo: https://newapp.shopping-cart-migration.com/
• Contact support via Live Chat on the Cart2Cart website.
• Schedule a Call with a Migration Expert: https://meet.shopping-cart-migration.com/team/csm