FAQ | Cart2Cart™

General Questions

Password Migration

Migrate Multiple Languages via Cart2Cart

Missing migrated data after a new demo migration

Do I risk losing data from my existing store during the migration?

Do I need to fill in migration details again if purchase of Data Migration Service Package was interrupted?

How much does the service cost?

Why am I being charged VAT?

How to get an invoice for my migration?

I'm a shopping cart developer. Can I use your service for my work?

Do you have a Reseller Program?

How to become Cart2Cart affiliate?

I provide freelance shopping cart migration, development and customization services. Is there an option to become your partner?

Migration Partners

What exactly do I need to do to get listed on your Cart2Cart Migration partners page?

Wizard Questions

Incapsula service was detected. What should I do to disable it?

I keep getting the “Internal error occurred” message, what should I do?

Can I migrate data from stores installed on WordPress Multisite?

I keep getting the “HTTP Error Occurred” message, what should I do?

Data Migration Service Packages

What kind of entries should I use to pick up correct Support Package?

I have ordered Data Migration Service Package. What's next?

How soon my Data Migration Package will be completed?

Is it possible to order Recent Data Migration after Data Migration Service Package was completed?

Migration Insurance

Why do I need to clear current data from the Target Store in order to restart migration?

How Migration Insurance covers the costs of additional options?

How Migration Insurance covers the costs of remigration?

How much Migration Insurance costs?

Migration Preview

Will search engines index my data on your test store?

How long my test store will be available after migration?

Can I try data migration if I don’t have a new store installed yet?

How much Migration Preview option costs?

Additional Migration Options

What does "Migrate Source Store categories into Shopify Automated Collections" option do?

How to create product variants based on combinations of their options?

What is the option of Preserving order IDs on Target store?

Does Cart2Cart strip HTML from category and product name?