How can we help you?

General Questions

I've got my BigCommerce categories structure broken after migration. Why did it happen?

BigCommerce Category Structure Issues After Migration: Why Did It Happen?

It's possible that your original store had a category structure exceeding BigCommerce's limitations. BigCommerce has a category depth limit of 8 levels. Therefore, if your source store contained categories nested deeper than 8 levels, Cart2Cart will automatically adjust these categories, placing any categories beyond the 8th level as root categories during the data migration process to ensure data integrity and compatibility with the BigCommerce platform.

To avoid this situation, carefully review your category structure before migration and restructure any categories exceeding the 8-level limit. Alternatively, consider adjusting your category structure after the migration within your BigCommerce admin panel.

Need help planning your data migration? Schedule a call with a Migration Expert to discuss your specific needs.

Do you need help? Contact our support team

Ready to migrate to Your New Dream Store

Automated migration

Just set up the migration and choose the entities to move – the service will do the rest.

Data Migration Service Package

Delegate the job to the highly-skilled migration experts and get the job done.