How can we help you?
Shopware-related questions8
After a Cart2Cart migration to Shopware, configure tax rates and whether customer groups see net or gross prices. Cart2Cart migrates product price values; Shopware applies tax display rules in admin.
Shopware 6 (current)
1. Log in to Shopware 6 administration.
2. Set tax rates: Settings → Localisation → Tax (also shown under Shop settings in some builds). Edit defaults and add country-specific rates via Add country as needed. Docs: Shopware 6 — Taxes.
3. Set net/gross display: Settings → Shop → Customer groups. Open the relevant group (for example the standard group) and set tax representation to Gross or Net. Docs: Shopware 6 — Customer groups.
4. Assign products the correct tax rate, clear cache if needed, and verify storefront prices for B2C/B2B groups.
Shopware 5 (legacy)
Configure tax rates and customer-group price display in the Shopware 5 backend (Configuration / Basic settings → Shop settings / Taxes and customer groups, depending on build). Net vs gross display is controlled per customer group, similar in concept to Shopware 6.
Does Cart2Cart Preserve IDs During Shopware Data Migration?
Yes, Cart2Cart offers options to preserve IDs during data migration to Shopware. Preserving IDs can be beneficial for maintaining SEO rankings and ensuring continuity for your customers.
Preserving Customer and Order IDs in Shopware
The options for Preserving the IDs for customers and orders are available for all Shopware versions. This ensures that your customer accounts and order history remain consistent after the data migration, which is crucial for customer satisfaction and operational efficiency.
Product ID Preservation Limitations in Shopware
Important: The option to Preserve the IDs for products is not available in Shopware versions 6 and above (e.g., 6.0.0, 6.2.0, and later). This is due to changes in the Shopware architecture. If you are planning a Shopware data migration, consider this limitation.
When migrating to Shopware, Cart2Cart provides a comprehensive solution for transferring your store's data efficiently and securely. While product ID preservation might have limitations in newer Shopware versions, other data like categories, customers, orders, and product attributes are migrated seamlessly.
Ready to migrate your store to Shopware? Start your free demo now and see how Cart2Cart can simplify your Shopware data migration!
Cart2Cart migrates product images to Shopware, but thumbnails are generated by Shopware from those originals. If thumbnails look missing after migration, generate them in admin (and via CLI if sizes changed).
Shopware 6 (current)
1. Open Content → Media.
2. Open the product media folder (often Product Media) → folder settings → Thumbnail settings.
3. Enable Generate thumbnails for this folder, keep aspect ratio as needed, and ensure thumbnail sizes exist (defaults commonly include 400×400, 800×800, 1920×1920).
4. If you changed sizes after images were uploaded, regenerate from the shop root: bin/console media:generate-thumbnails (optionally --folder-name "Product Media").
5. Clear cache and recheck the storefront. Docs: Shopware 6 — Media.
Shopware 5 (legacy)
Use the Shopware 5 Thumbnail Generator in the backend to create thumbnails from original product images in the configured sizes. Older FAQ screenshots (~2020) show this Media/thumbnail UI.
Shopware Orders Not Visible After Migration? Clear Your Cache!
If your Shopware orders grid appears empty after completing your data migration to Shopware, the most common reason is cached platform data. Shopware, like many e-commerce platforms, uses caching to improve performance, but sometimes this cache needs to be cleared to reflect recent changes, such as your migrated orders.
We recommend clearing your Shopware cache files. You can do this by navigating to Settings -> System -> Caches & Indexes within your Shopware administration panel.
Clearing the cache will force Shopware to rebuild its indexes and display the correct order information. This simple step usually resolves the issue of missing orders after a data migration.
Still having trouble with your Shopware data migration? Contact our support team for assistance or start your free demo now!
For Shopware 6 API migration with Cart2Cart, create an admin Integration and copy the access credentials into the Migration Wizard.
1. Log in to Shopware 6 administration.
2. Go to Settings → System → Integrations.
3. Click Add integration.
4. Enter a name (for example Cart2Cart Migration).
5. Enable Administrator (or grant roles covering catalog, customers, and orders).
6. Save and copy the Access key ID and Secret access key (secret is shown once).
7. Paste them into the Cart2Cart Migration Wizard together with your shop URL.
Shopware 5 uses different plugins/API modules—confirm your major version before connecting.
Can I Migrate Coupons to Shopware with Cart2Cart?
Absolutely! Cart2Cart offers the necessary functionality to migrate coupons from various e-commerce platforms to Shopware. Our robust data migration service ensures a smooth and accurate transfer of your promotional codes, helping you maintain your marketing strategies after the switch.
However, it's important to note that coupon migration is primarily compatible with Shopware 6 and later versions. While migrating to older versions like Shopware 5 might not directly support coupon migration through Cart2Cart, consider exploring custom solutions or extensions within Shopware 5 to achieve similar functionality. Contact our support team via Live chat or Schedule a Call with Migration Expert - https://meet.shopping-cart-migration.com/team/csm. They can help you to define the most efficient data migration option.
With Cart2Cart's seamless data migration, you can ensure a smooth transition to Shopware. Learn more about our services and start your free demo today!
Export products from Shopware when you need CSV backups or a file-assisted Cart2Cart flow.
Shopware 6 (current)
1. Log in to Shopware 6 admin.
2. Go to Settings → Automation → Import/Export.
3. Open the Export tab.
4. Select a product profile (for example the default product profile).
5. Click Start export, then download the CSV when finished.
Official reference: Shopware 6 — Import & Export.
Shopware 5 (legacy)
Install/enable the Shopware 5 Import/Export plugin from the Community Store, then export products to CSV/XML from that plugin’s backend screen.
For API-based Cart2Cart connections on Shopware 6, also create an integration: How to set up integration with Shopware.
Multilingual Data Migration to Shopware: Is It Possible?
Yes, Cart2Cart supports the Shopware data migration of multiple languages. If you're looking to switch data, including multiple languages, to your Shopware store, you can migrate from various platforms including Magento, OpenCart, osCommerce, ThirtyBees, VirtueMart, WooCommerce, WP eCommerce, X-Cart, xt:Commerce, and Zen Cart. Cart2Cart simplifies the process of migrating your store's data, ensuring a smooth transition to Shopware.
For a complete list of source carts that support multilingual data migration, please visit the Cart2Cart Multiple Languages Migration page.
Please note that Shopware includes only English and German language packs by default, and these may require separate installation. Additional language packs are available, but they might be a paid add-on. You can find and download them from the Shopware Store.
Ready to migrate your store to Shopware? Start your free demo now and see how easy the data migration process can be with Cart2Cart!
Just set up the migration and choose the entities to move – the service will do the rest.
Try It FreeDelegate the job to the highly-skilled migration experts and get the job done.
Choose Package