General Questions

Why are my Shopware orders not visible after migration?

Shopware Orders Not Visible After Migration? Clear Your Cache!

If your Shopware orders grid appears empty after completing your data migration to Shopware, the most common reason is cached platform data. Shopware, like many e-commerce platforms, uses caching to improve performance, but sometimes this cache needs to be cleared to reflect recent changes, such as your migrated orders.

We recommend clearing your Shopware cache files. You can do this by navigating to Settings -> System -> Caches & Indexes within your Shopware administration panel.

Shopware orders grid empty after data migration Clearing Shopware cache after data migration

Clearing the cache will force Shopware to rebuild its indexes and display the correct order information. This simple step usually resolves the issue of missing orders after a data migration.

Still having trouble with your Shopware data migration? Contact our support team for assistance or start your free demo now!


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