General Questions

Etsy-related questions5

Why Wasn’t the Price and Quantity of My Etsy Store Product Variants Migrated to My Current Store?

Due to the technical peculiarities of Etsy, it is impossible to export the price and quantity of product variants directly during a data migration. This limitation stems from how Etsy structures its product data. The price and quantity information is inherently tied to the parent product listing, not the individual variant. Therefore, during a data migration, only the price and quantity of the parent product can be extracted.

If migrating from Etsy is important to you, Cart2Cart offers a solution. While direct migration of variant pricing and inventory is unavailable, our service can migrate the core product data, including descriptions and images. You can then manually update the price and quantity for each variant within your new store after the migration is complete. This ensures all your product information is accurately represented.

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Are Customers and Orders Migrated During Etsy Data Migration?

When performing an eCommerce data migration from Etsy, it's important to understand how customer and order information is handled. Cart2Cart can migrate your order data from Etsy to your new platform.

Customer Data Limitations During Etsy Data Migration

The only source of customer data available for retrieval from Etsy is the orders file. Critically, this file lacks customer email addresses. To address this limitation during your eCommerce data migration, Cart2Cart will create placeholder email addresses in the format "[email protected]" on your target store for each customer.

Note: Only customers associated with completed orders will be migrated to your target store. Shoppers without any order history on Etsy cannot be transferred due to data limitations.

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Can Cart2Cart Migrate Categories from Etsy?

Due to Etsy's unique structure, its categories function more like tags than traditional hierarchical categories. Therefore, when performing a data migration from Etsy using Cart2Cart, all Etsy categories, with the exception of the top category, will be migrated as tags to your target store. This is because Etsy's system doesn't fully align with the category structures of most other e-commerce platforms.

This approach ensures that all the descriptive information associated with your products on Etsy is preserved during the data migration. While they won't be organized in the same hierarchical category structure, the tags will allow customers to easily find products based on the keywords and categories they were previously associated with on Etsy.

Cart2Cart offers flexible migration options to customize how your data is transferred. You can further refine your store's organization after the migration is complete. Cart2Cart supports a wide variety of e-commerce platforms for your target store.

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No. Cart2Cart cannot preserve special “customer–product connections” (for example favorite / purchased-item relationship graphs that are not tied to a migratable order ID) when migrating from Etsy.

Etsy’s seller CSV exports and the data available for automated migration do not provide stable unique IDs that rebuild those preference-style links on the Target store. Without those keys, Cart2Cart cannot recreate the same customer–product associations outside of normal order history.

What can still migrate (subject to entity selection and Target support):

  • Products (titles, descriptions, images, prices, variations where available)
  • Customers (name, email, address fields available from Etsy)
  • Orders (including line items that link a purchase to a product at order time)
  • Categories / taxonomy where supported

Run a free Demo and check order line items on the Target if you need to confirm purchase history links.

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Etsy lets sellers download shop data as CSV from Shop Manager. Cart2Cart’s automated Etsy migration usually connects via API in the Migration Wizard—you do not need to upload a CSV for a standard run—but exporting files is still useful for backups and audits.

Export active listings (CSV)

1. Sign in at Etsy.com.

2. Open YouShop Manager.

3. Go to SettingsOptionsDownload Data.

4. Under currently for-sale listings, click Download CSV.

The listing CSV includes title, description, price, currency, quantity, tags, materials, image URLs, and SKUs (when set). Etsy’s native listing export covers active listings only—not drafts or inactive items.

Export orders / payments (CSV)

On the same Download Data tab, use the Orders section: choose CSV type, month/year (omit month for a full year), then Download CSV for order items, orders, Etsy Payments sales, or deposits.

Official references: Download Your Listing Information, Download Sold Transactions.

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