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General Questions

Are customers and orders also migrated?

Are Customers and Orders Migrated During Etsy Data Migration?

When performing an eCommerce data migration from Etsy, it's important to understand how customer and order information is handled. Cart2Cart can migrate your order data from Etsy to your new platform.

Customer Data Limitations During Etsy Data Migration

The only source of customer data available for retrieval from Etsy is the orders file. Critically, this file lacks customer email addresses. To address this limitation during your eCommerce data migration, Cart2Cart will create placeholder email addresses in the format "[email protected]" on your target store for each customer.

Note: Only customers associated with completed orders will be migrated to your target store. Shoppers without any order history on Etsy cannot be transferred due to data limitations.

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