General Questions

Actinic-related questions3

How to export Actinic store data to CSV file?

To export your Actinic store data for shopping cart migration, proceed with the following steps for the required data tables:

  1. Log in to your Actinic admin panel.
  2. To export products, go to Marketing -> Smartfeeds -> [Add an export] -> Oxatis DataPlug -> [Add] -> [Save] -> [Export] -> [Confirm]. After the export is done, proceed to View Properties -> Download Export File.
  3. To export customers, choose Marketing -> Users -> [Export] -> [Add] -> [Continue]. Select all the fields and the file format CSV - Semicolon (;). Then click [Save] -> [Export] -> [Confirm]. When the procedure is completed, push View Properties -> Download Export File.
  4. To export orders, download the plugin from the admin panel. Go to Help -> DataPlug (Import Data) and install it. Afterwards, run this plugin and click Orders -> Download. Here you need to choose all entities and proceed to the next step. Then you need to push Export -> Excel or CSV file. In the new window, click Browse, insert the file name, and choose CSV from the list. Then push Next -> Finish.
  5. Upload the saved files to the corresponding fields during your data migration setup.

Please note that if the size of the downloaded CSV file exceeds 128 MB, contact our Support Team to avoid any possible migration issues during your shopping cart migration.

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How can I get data out of SellerDeck?

Migrating from SellerDeck: A Guide to eCommerce Data Migration

Please note: To migrate from SellerDeck, you need to export a CSV file and import it into your desired shopping cart using CSV File migration. This is a common method for eCommerce data migration. Alternatively, you can delegate the entire migration process to the Cart2Cart team by purchasing one of our Data Migration Service Packages. This allows for a hands-off approach to your eCommerce data migration.

In some cases, to complete a migration from SellerDeck (formerly Actinic), you may need to extract data from your SellerDeck client beforehand. Here's a detailed instruction on how to export your data for eCommerce data migration:

Exporting Your SellerDeck Data for Migration

Before exporting data from SellerDeck, ensure you have a designated TXT file to store the exported information. Follow these steps:

  1. Open the “File” menu.
    SellerDeck File Menu - eCommerce data migration
  2. Choose “Export” and click “Next”.
    SellerDeck Export Option - eCommerce data migration
  3. Select the specific entities you want to export for your eCommerce data migration.
    SellerDeck Select Entities - eCommerce data migration
  4. In the “File Name” field, specify the TXT file you created and press “Ready”.
    SellerDeck Select File - eCommerce data migration

Once these steps are completed, all selected data will be exported to the specified TXT file, which can then be used for your eCommerce data migration. You can then use the CSV File migration option to continue your data migration.

Ready to migrate your store? Start your free demo now!

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Can I migrate Categories from Actinic?

Can I Migrate Categories from Actinic to Another Platform?

Yes, Cart2Cart supports category migration from Actinic (Sellerdeck). Due to the specific way Sellerdeck structures its files, the category structure (referred to as "Sections" in Sellerdeck) might appear slightly different in your target store after the migration.

Here's what you should know:

  • Preservation of Structure: Cart2Cart's data migration service strives to preserve as much of your original category structure as possible. However, minor adjustments might be necessary on the target platform to ensure optimal display.
  • Pre-Migration Planning: Before initiating the migration, carefully plan your desired category structure on the target platform. This will help you quickly make any necessary adjustments post-migration.
  • Review After Migration: After the migration is complete, thoroughly review your category structure on the target store. Ensure that all categories are correctly displayed and that products are assigned to the appropriate categories.

To ensure a smooth category migration process, we recommend performing a demo migration with a limited number of categories. This allows you to preview the results and identify any potential issues before migrating your entire store.

Need help migrating from Actinic? Schedule a call with our migration expert or start your free demo to see Cart2Cart in action.

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