General Questions

How to export Actinic store data to CSV file?

To export your Actinic store data for shopping cart migration, proceed with the following steps for the required data tables:

  1. Log in to your Actinic admin panel.
  2. To export products, go to Marketing -> Smartfeeds -> [Add an export] -> Oxatis DataPlug -> [Add] -> [Save] -> [Export] -> [Confirm]. After the export is done, proceed to View Properties -> Download Export File.
  3. To export customers, choose Marketing -> Users -> [Export] -> [Add] -> [Continue]. Select all the fields and the file format CSV - Semicolon (;). Then click [Save] -> [Export] -> [Confirm]. When the procedure is completed, push View Properties -> Download Export File.
  4. To export orders, download the plugin from the admin panel. Go to Help -> DataPlug (Import Data) and install it. Afterwards, run this plugin and click Orders -> Download. Here you need to choose all entities and proceed to the next step. Then you need to push Export -> Excel or CSV file. In the new window, click Browse, insert the file name, and choose CSV from the list. Then push Next -> Finish.
  5. Upload the saved files to the corresponding fields during your data migration setup.

Please note that if the size of the downloaded CSV file exceeds 128 MB, contact our Support Team to avoid any possible migration issues during your shopping cart migration.


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