General Questions

3DCart-related questions4

How can I transfer images to 3DCart?

How to Migrate Images to 3DCart After Data Migration?

When performing an eCommerce data migration to 3DCart using Cart2Cart, it's important to understand how images are handled. Cart2Cart doesn't physically move image files during the automated migration process. Instead, it generates links to the images on your source store. To ensure your images remain accessible on your 3DCart store after you shut down your source store, you'll need to manually transfer them to your 3DCart server.

During the migration setup with Cart2Cart, you can select the option to generate image URLs. If you've already completed your migration, follow these steps to copy the image folder from your source shopping cart to 3DCart using an FTP client like FileZilla.

Step-by-Step Guide: Transferring Images to 3DCart via FTP

This detailed instruction outlines how to connect to your 3DCart server and move your images using FileZilla.

1. Create a New Site in FileZilla

Open FileZilla and navigate to File -> Site Manager.

Create a new site in FileZilla for eCommerce data migration

2. Name Your New Site

In the Site Manager window, click the New Site button. Give your site a descriptive name, such as "3DCart."

Create and name a new site in FileZilla for 3DCart data migration

3. Configure the Connection Settings

Select the newly created site and configure the connection details on the right side of the window.

4. General Settings

Go to the General menu and fill in the following details:

  • Host: Your 3DCart store's FTP host address (provided by 3DCart)
  • Protocol: FTP - File Transfer Protocol
  • Encryption: Require implicit FTP over TLS
  • Logon Type: Normal
  • User: Your 3DCart FTP username (provided by 3DCart)
  • Password: Your 3DCart FTP password (provided by 3DCart)
  • Port: 990

Set up a new FTP connection in FileZilla for eCommerce data migration to 3DCart

5. Transfer Settings

Navigate to the Transfer Settings menu and set the Transfer mode to Passive.

Choose Passive Transfer mode in FileZilla for 3DCart data migration

6. Save and Connect

Click OK to save the changes.

7. Connect to the Server

In the FileZilla control panel, select your newly created site and click Connect to connect to the 3DCart server.

Choose the site to connect to the server for eCommerce data migration

8. Trust the Certificate

During the connection process, you may be prompted to confirm that the server is trusted. Check the box labeled Always trust certificate in future sessions and click OK.

Confirm that the server is trusted during eCommerce data migration

9. Navigate to the Images Directory

In the right pane of FileZilla, you'll see the folder structure of your 3DCart server.

Check the structure of folders on the 3DCart server after eCommerce data migration

10. Upload Your Images

Navigate to the following path: /web/assets/images. Upload the folder containing your images from your source shopping cart to this directory. For example, in Magento, this folder is typically called "media."

Enter the path for image upload during eCommerce data migration

By following these steps, you can ensure that all your product and other images are properly transferred to your 3DCart store, maintaining a seamless customer experience after your eCommerce data migration.

Ready to migrate your store to 3DCart? Start your free demo now! or Schedule a call with our migration expert.

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How can I enable Advanced API?

How to Enable the REST API for Shift4Shop Data Migration

Planning a Shift4Shop data migration? To ensure a seamless transfer of your store's data using Cart2Cart, you'll need to enable the REST API in your Shift4Shop admin panel. This API allows Cart2Cart to securely access and migrate your products, customers, orders, and other essential data.

Here's a step-by-step guide on enabling the REST API for your Shift4Shop store:

1. Navigate to Modules from the Admin panel of your Shift4Shop store.

2. Locate the REST API module and click the Enable button to expand its settings.

3. Click on Settings.

Shift4Shop Admin Panel - Modules Section

4. Click Add and paste the following key: c4c058b5bcd65352cf6c79d9931fcfdb into the Public Key field.

5. Click Save.

Shift4Shop REST API Settings - Adding Public Key

6. When the Cart2Cart application is found, click “Authorize”.

Shift4Shop REST API Authorization for Cart2Cart

7. Proceed to the Migration Wizard to continue your eCommerce migration setup with Cart2Cart.

Ready to migrate your store? Start your free demo now and experience the ease of migrating your data with Cart2Cart! If you have any questions, contact our support team via Live Chat.

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What to do if product thumbnails were not resized after migration

Troubleshooting Image Resizing After Shift4Shop Data Migration

If your store images haven't been automatically resized during the Shift4Shop data migration (due to platform-specific configurations), follow these steps to manually adjust them:

How to Resize Product Thumbnails in Shift4Shop After Data Migration

Navigate to the Template Editor by choosing “Design” -> “Edit Template” within your Shift4Shop admin panel. This section allows you to modify the visual presentation of your online store.

Shift4Shop Template Editor Navigation

Select the listing_0.html file to edit. This file controls the display of product listings on your storefront. Editing this file will allow you to adjust the image sizes.

Selecting listing_0.html for editing in Shift4Shop

Within the HTML code, locate the image size definitions that need adjustment. Specify the desired width and height attributes for the product thumbnails. This will ensure your images display correctly after the data migration.

Finding image size in Shift4Shop HTML code Specifying width and height for image resizing in Shift4Shop

By following these steps, you can effectively manage and resize product thumbnails after your eCommerce data migration to Shift4Shop, ensuring a visually appealing and consistent storefront.

Need help with your data migration? Start your free demo now!

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What are the peculiarities of migration to/from 3dcart?

Please, ensure there's at least one customer created in your 3dcart store. If not, you won't be able to set up the data migration properly.

Peculiarities of 3dcart Data Migration via Cart2Cart

Due to technical restrictions of the REST API used by 3dcart and the platform itself, data migration to and from 3dcart via Cart2Cart has certain peculiarities you should be aware of:

  • Customer groups won’t be migrated to 3dcart.
  • Reviews won’t be migrated either to or from 3dcart.
  • All order statuses will be imported to 3dcart as “New”.
  • Migration of Shipping info (e.g., tracking number and weight) to 3dcart is possible from Magento only.
  • Migration of invoices to 3dcart is possible from Magento and PrestaShop only (they’ll be migrated to the “Transactions” section under the Type “Sale” and Methods “Manual”).
3dcart data migration limitations

Also, to avoid duplication of orders during the data transfer via REST API, you should clear them manually after the Demo migration. To do this, log in to your 3dcart admin panel, go to “Orders”, enter C2C in the search field, and delete the results. Then, you may proceed to the Migration Wizard and launch the Full migration.

Clearing 3dcart orders after data migration demo

Have any questions? Feel free to contact us: [email protected]

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