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What are the peculiarities of migration to/from 3dcart?
Please, ensure there's at least one customer created in your 3dcart store. If not, you won't be able to set up the data migration properly.
Peculiarities of 3dcart Data Migration via Cart2Cart
Due to technical restrictions of the REST API used by 3dcart and the platform itself, data migration to and from 3dcart via Cart2Cart has certain peculiarities you should be aware of:
- Customer groups won’t be migrated to 3dcart.
- Reviews won’t be migrated either to or from 3dcart.
- All order statuses will be imported to 3dcart as “New”.
- Migration of Shipping info (e.g., tracking number and weight) to 3dcart is possible from Magento only.
- Migration of invoices to 3dcart is possible from Magento and PrestaShop only (they’ll be migrated to the “Transactions” section under the Type “Sale” and Methods “Manual”).
Also, to avoid duplication of orders during the data transfer via REST API, you should clear them manually after the Demo migration. To do this, log in to your 3dcart admin panel, go to “Orders”, enter C2C in the search field, and delete the results. Then, you may proceed to the Migration Wizard and launch the Full migration.
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