How to Lose Online Customers in 5 Easy Steps [Infographic]

No one wants to lose customers. Nonetheless, in today’s competitive environment even the smallest slip can cause a drastic reduction in the number of consumers. If you are an active member of e-Commerce community, probably you understand an importance of speed of delivery, order accuracy, shipping costs, order tracking.




A recent infographic highlights valuable information for store owners as well as customers. It illustrates common mistakes that e-merchants must avoid in order to earn the trust and loyalty of customers and as a result increase profits. Infographic clearly demonstrates an importance of:

Don’t waste your time, take a look at infographic and find out the easiest ways to earn customer’s loyalty or lose it forever.

So, now you realize how to lose customers in 5 simple steps. If it is not your aim, you can easily evaluate the level of your customer’s satisfaction and remove the bottlenecks. In a case you understand it is rather difficult to do that with your current shopping cart, don’t limit your store growth and migrate easily to a new platform with Cart2Cart.

Monthly Update – November 2025

As we approach the close of 2025, e-commerce trends continue to emphasize hyper-personalization and streamlined customer experiences. November, with its significant shopping events like Black Friday and Cyber Monday, demands peak operational efficiency and robust digital infrastructure. Businesses should prioritize advanced analytics to understand shifting consumer behavior, allowing for more targeted marketing campaigns and personalized product recommendations. Investing in AI-powered customer support and chatbots can significantly enhance response times and satisfaction, especially during high-volume periods. Furthermore, the integration of diverse payment options and transparent, flexible shipping solutions remain critical for reducing cart abandonment. Looking ahead, preparing for 2026 involves anticipating increased demand for sustainable practices and augmented reality shopping experiences. Ensuring your platform can handle these evolving demands, perhaps through a timely migration, is paramount for sustained growth. For more details, explore our FAQ section or schedule a call with a migration expert.