FAQ

To create API token for Miva Merchant, visit Home -> Users -> API Tokens. When done, click Add API token button.

Now fill in the Name field and copy the Access Token values.

In the Allowed IP Address(es) enter 0.0.0.0/0 and copy the Signature field values.

When done, in the Timestamp field choose Accept Requests without Timestamp and click the Save button.

To finalize the process, it is necessary to copy the values from the Store Code. To do that, follow Home -> Store Settings.

Once ready, the copied fields' values should be entered into the corresponding fields of the wizard.

Unfortunately, due to the shopping cart pecularities, Cart2Cart doesn't support migration of categories to Miva Merchant

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Unfortunately, Cart2Cart doesn’t support migration of customer usernames to Miva Merchant.

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Yes, Cart2Cart supports the migration of order statuses from Miva Merchant 9. However, due to shopping cart peculiarities, all your orders after the migration to a Target Cart will have a single order status which can be chosen during the migration setup.

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For exporting data from Miva Merchant 4.x follow the next steps:

1. If you would like to transfer Products files: log into Miva Merchant admin panel.

• Go to Utilities -> Export Data -> Export Products to Flat File
• Name the file as products.dat and set Import Product From Flat File, then Format and Tab as File Delimiter.
• Fill in the box to Export Field Names as Header.
• You can also check Category Settings to export products from a separate category if needed.
• Press Export button and save the file to your computer.
• Upload this data to Migration Wizard and proceed to the next step.

2. For exporting Orders data: log into Miva Merchant admin panel.

• Go to Utilities -> Export Data -> Export Orders to Flat File.
• Name the file as orders.dat, and set Tab as File Delimiter.
• Fill in the box to Export Field Names as Header.
• Press Export button and save the file to your computer.
• Upload this data to Migration Wizard and proceed to the next step.

3. In order to export Customers files: log into Miva Merchant admin panel.

• Go to Utilities -> Export Data -> Export Customers to Flat File.
• Name the file as customers.dat, set Import Customers From Flat File Format and Tab as File Delimiter.
• Fill in the box to Export Field Names as Header.
• Select ‘Login Pass; Recovery Email Ship; First Name Ship; Last Name Ship; Email Ship; Phone Ship; Fax Ship; Company Ship; Address Ship; City Ship; State Ship; Zip Ship; Country Bill; First Name Bill; Last Name Bill; Phone Bill; Fax Bill; Email Bill; Company Bill; Address Bill; City Bill; State Bill; Zip Bill; Country’ fields to export.
• Press Export button and save the file to your computer.
• Upload this data to Migration Wizard and proceed to the next step.

The file export procedure for Miva Merchant 5.x - Miva Merchant 9.x is slightly different. The path for export differs depending on which version you are using.

1. If you want to transfer Products data: log into Miva Merchant admin panel.

• In Miva 5.x go to Utilities -> Export Data -> Export Products to Flat File.
• In Miva 9.x go to Menu -> Data Management -> Export Products to Flat File.
• Name the file as products.dat, set Legacy Import Product From Flat File Format and Tab as File Delimiter.
• Choose Replace File instead of Append To File in If File Exist select.
• Fill in the box to Export Field Names as Header.
• You can also check Category Settings to export products from a separate category if needed.
• Press Export button and save the file to your computer.
• Upload this data to Migration Wizard and proceed to the next step.

2. In order to transfer Attributes files: log into Miva Merchant admin panel.

• In Miva 5.x go to Utilities -> Export Data -> Export Attributes to XML File.
• In Miva 9.x go to Menu -> Data Management -> Export Attributes to XML File.
• Name the file as provide.xml and press Export button.
• Choose Replace File instead of Append To File in If File Exist select.
• Download the file to your computer and save it in the place that is easy for you to find.
• Upload XML to Migration Wizard and proceed to the next step.

3. For exporting Categories files: log into Miva Merchant admin panel.

• In Miva 5.x go to Utilities -> Export Data -> Export Categories to Flat File.
• In Miva 9.x go to Menu -> Data Management ->Export Categories to Flat File.
• Name the file as categories.dat then set Legacy Import Categories From Flat File Format and Tab as File Delimiter.
• Fill in the box to Export Field Names as Header.
• Choose Replace File instead of Append To File in If File Exist select.
• Select 'Code, Name, Active, Parent Category Code' fields to export.
• Press Export button and save the file to your computer
• Upload this data to Migration Wizard and proceed to the next step.

4. To deal with Orders data: log into Miva Merchant admin panel.

• In Miva 5.x go to Utilities -> Export Data -> Export Orders to Flat File.
• In Miva 9.x go to Menu -> Data Management ->Export Orders to Flat File.
• Name the file as orders.dat and set Tab as File Delimiter.
• Choose All Orders instead of All Unbatched Orders in Batch to Export select.
• Choose Replace File instead of Append To File in If File Exist select.
• Fill in the box to Export Field Names as Header.
• Press Export button and save the file to your computer.
• Upload this data to Migration Wizard and proceed to the next step.

5. For transferring Customers files: log into Miva Merchant admin panel.

• In Miva 5.x go to Utilities -> Export Data -> Export Customers to Flat File.
• In Miva 9.x go to Menu -> Data Management ->Export Customers to Flat File.
• Name the file as customers.dat, set Legacy Import Customers From Flat File Format and Tab as File Delimiter.
• Fill in the box to Export Field Names as Header.
• Choose Replace File instead of Append To File in If File Exist select.
• Select ‘Login Pass; Recovery Email Ship; First Name Ship; Last Name Ship; Email Ship; Phone Ship; Fax Ship; Company Ship; Address Ship; City Ship; State Ship; Zip Ship; Country Bill; First Name Bill; Last Name Bill; Phone Bill; Fax Bill; Email Bill; Company Bill; Address Bill; City Bill; State Bill; Zip Bill; Country’ fields to export.
• Press Export button and save the file to your computer.
• Upload this data to Migration Wizard and proceed to the next step.