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To migrate Miva Merchant with Cart2Cart via API, create an API token in Miva admin and enter Access Token, Signature, Store Code, and store URL in the Migration Wizard.

Miva 9 / 10 (current)

1. Log in to Miva admin. Open Settings (bottom-left) → User Management → API Tokens tab. (Some docs still label this area Users → API Tokens.)

2. Click Add API Token. Enter a Name (for example Cart2Cart Migration).

3. Copy the generated Access Token (and note the API endpoint URL if shown).

4. Set Allowed IP Address(es) to 0.0.0.0/0 (and ::/0 if needed for IPv6) unless Cart2Cart provides a fixed IP list to whitelist.

5. Configure Signature / HMAC and Timestamp as required by the wizard (Cart2Cart will tell you whether signature/timestamp must be required or accepted without). Copy the Signature key when generated.

6. Save the token. Select it in the list → ⋯ (more) → Groups, and assign groups covering catalog, customers, and orders (for example Product Management, Customer Service & Sales, Order Processing & Fulfillment—match what your migration needs).

7. Copy Store Code from Store Settings / Store Details.

8. Paste Access Token, Signature, Store Code, and store URL into the Cart2Cart wizard.

Official reference: Miva JSON API — Getting Started.

Earlier screenshot guide (legacy)

Older articles showed Users → API Tokens → Add API token, IP 0.0.0.0/0, Signature + Timestamp options, then Store Code from Store Settings, with 2019 admin screenshots. Prefer the Settings → User Management path on current Miva 10 admin builds.

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Why Categories Might Not Migrate During a Miva Merchant Demo Migration

Unfortunately, due to Miva Merchant's unique structure, Cart2Cart currently does not fully support automated migration of categories to this platform. This is due to underlying differences in how Miva Merchant handles category data compared to other e-commerce platforms.

While a demo migration might show some aspects of your data being transferred, category migration requires custom solutions and is not included in the standard automated process. If category migration is critical for your store, contact our support team to discuss custom migration options.

Alternative Solutions for Migrating Categories to Miva Merchant

Although direct automated category migration isn't available, there are alternative approaches you can consider:

• Manual Category Creation: Recreate your categories manually within your Miva Merchant store. This gives you full control over the structure and ensures it aligns perfectly with your business needs.
• CSV Import: Miva Merchant may offer a CSV import functionality for categories. You might be able to export your categories from your source store and format them to be compatible with Miva Merchant's import requirements. Check Miva Merchant's official documentation for more details.
• Custom Data Migration: Cart2Cart offers custom data migration services. Our team can develop a tailored solution to migrate your categories to Miva Merchant, taking into account the platform's specific requirements. Schedule a call with a migration expert to discuss your options.

We understand that category migration is often essential, and we are continuously working to improve our service and platform compatibility. We recommend contacting our support team for the most up-to-date information and personalized guidance.

Next Steps:

• Explore other platform migration options with Cart2Cart.
• Schedule a call with a migration expert to discuss custom category migration solutions.
• Start your free demo to test the migration of other data entities.

Will Customer Usernames Migrate to Miva Merchant?

Unfortunately, Cart2Cart doesn't support the direct migration of customer usernames to Miva Merchant. Due to differences in platform architecture and data structures, transferring customer usernames requires custom solutions beyond the scope of a standard migration.

Why is username migration not supported?

• Platform Differences: Miva Merchant employs a unique system for managing customer accounts and usernames, which may not directly align with the structure of the source platform.
• Data Security: Usernames often have security implications, and direct transfer could pose risks if not handled carefully.
• Potential Conflicts: Existing usernames in Miva Merchant could conflict with imported usernames, leading to account access issues.

Alternative Solutions:

While direct username migration isn't possible, here are some alternative approaches:

• Customer Notification: Inform your customers that they will need to create new accounts on your Miva Merchant store. Provide clear instructions on how to do so.
• Simplified Registration: Streamline the registration process on Miva Merchant to make it as easy as possible for customers to create new accounts.
• Incentives: Offer incentives (e.g., discounts, free shipping) to encourage customers to re-register on your new store.

Migrating Other Customer Data:

Cart2Cart seamlessly migrates other crucial customer data to Miva Merchant, including:

• Customer names
• Billing and shipping addresses
• Order history
• Contact information

Ensure a smooth transition to your new Miva Merchant store by leveraging Cart2Cart's comprehensive data migration services. While username migration presents a unique challenge, the rest of your customer data can be transferred accurately and securely.

Next Steps:

• Start your free demo to see how Cart2Cart works.
• Schedule a call with a Migration Expert to discuss your specific needs.
• Contact support via Live chat for any questions.

Miva Merchant Data Migration: Migrating Order Statuses

Yes, Cart2Cart supports the migration of order statuses from Miva Merchant 9. However, due to the inherent differences in how shopping cart platforms handle order statuses, all your orders on the Target Cart will initially have a single, unified order status. This status is selectable during the data migration setup process.

Understanding Order Status Migration Limitations

It's important to understand why a one-to-one order status migration isn't always possible. Each e-commerce platform has its own unique set of order statuses (e.g., "Pending," "Processing," "Shipped," "Completed," "Canceled"). While we strive to map these statuses as accurately as possible, discrepancies can exist.

Choosing the Initial Order Status After Migration

During your data migration setup with Cart2Cart, you'll be prompted to select the order status that will be assigned to all migrated orders. Consider these options:

• "Completed" or "Processed": This is a good choice if you want to indicate that these orders have already been fulfilled in your Miva Merchant store.
• "Pending" or "Processing": Use this if you want to review the orders on your new platform and potentially take further action.

Once the data migration is complete, you can manually update the order statuses within your new shopping cart platform to reflect their true state. This allows for a more granular and accurate representation of your order history.

Need Help with Your Miva Merchant Data Migration?

Cart2Cart simplifies the process of migrating your data from Miva Merchant to a new e-commerce platform. Get started with a free demo today to see how easy it is!

Next Steps:

• Start your free demo
• Schedule a Call with Migration Expert
• Learn more about Cart2Cart's data migration services

When Cart2Cart asks for Miva flat files, export products, categories, customers, orders, and attributes from Miva Merchant Data Management, then upload them in the Migration Wizard.

Miva 9 / 10 (current)

1. Log in to Miva admin → Settings → Data Management (Import/Export).

2. Under Export Data, run each export the wizard requests, for example:

• Export Products to Flat File — choose CSV or legacy tab-delimited format as required; export field names as header; Replace File if prompted; download from email or the store Export data folder via FTP.

• Export Categories to Flat File — include Code, Name, Active, Parent Category Code (or fields the wizard lists).

• Export Customers to Flat File — include login/email and shipping/billing fields requested by Cart2Cart.

• Export Orders to Flat File — choose All Orders when available; field names as header.

• Export Attributes to XML File when attributes/options are required.

3. Upload the resulting files in the Migration Wizard and continue.

Official reference: Miva — Data Import/Export.

Miva 5.x–9.x menu paths (legacy)

Miva 5.x: Utilities → Export Data → Export Products/Orders/Customers/Categories/Attributes…

Miva 9.x older UI: Menu → Data Management → same export actions. File names such as products.dat / tab delimiter / Legacy Import formats appear in older Cart2Cart checklists—use the delimiter and “Replace File” options the wizard still lists.

Miva 4.x (legacy)

Utilities → Export Data for products, orders, and customers to flat files (often products.dat / orders.dat / customers.dat with tab delimiter and header row), then upload to the wizard.

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