General Questions

Do you migrate order statuses from Miva Merchant 9?

Miva Merchant Data Migration: Migrating Order Statuses

Yes, Cart2Cart supports the migration of order statuses from Miva Merchant 9. However, due to the inherent differences in how shopping cart platforms handle order statuses, all your orders on the Target Cart will initially have a single, unified order status. This status is selectable during the data migration setup process.

Understanding Order Status Migration Limitations

It's important to understand why a one-to-one order status migration isn't always possible. Each e-commerce platform has its own unique set of order statuses (e.g., "Pending," "Processing," "Shipped," "Completed," "Canceled"). While we strive to map these statuses as accurately as possible, discrepancies can exist.

Choosing the Initial Order Status After Migration

During your data migration setup with Cart2Cart, you'll be prompted to select the order status that will be assigned to all migrated orders. Consider these options:

  • "Completed" or "Processed": This is a good choice if you want to indicate that these orders have already been fulfilled in your Miva Merchant store.
  • "Pending" or "Processing": Use this if you want to review the orders on your new platform and potentially take further action.

Once the data migration is complete, you can manually update the order statuses within your new shopping cart platform to reflect their true state. This allows for a more granular and accurate representation of your order history.

Miva Merchant data migration

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