General Questions

AmeriCommerce-related questions2

Can I migrate images to my AmeriCommerce store?

Migrating Images to AmeriCommerce via Data Migration Services

When performing data migration to AmeriCommerce, especially if the source cart is no longer active, you'll need to ensure your images are correctly transferred. Cart2Cart's data migration services do not directly move image files; instead, they create links to the images on the source server. To ensure your images are displayed correctly in your AmeriCommerce store, you'll need to physically move them to your AmeriCommerce server and select the "Preserve product image URLs" option during the migration setup.

Step-by-Step Guide to Manually Migrating Images

Here’s how to manually transfer your images to your AmeriCommerce store:

  1. Connect to your AmeriCommerce FTP server:
    • Select SFTP as the connection type in your FTP client.
    • If using QuickConnect, enter sftp://ftp.americommerce.com in the Host field. Avoid using ftp.americommerce.com.
    • Manually specify port 22 to ensure a valid connection, even if your FTP client configures it automatically.
    • Connect to your store's FTP, then navigate to the "My Store" directory, and then to the "www" directory. This is the root folder for your AmeriCommerce website.
    • Selecting SFTP for AmeriCommerce data migration
  2. Locate and Transfer Your Images:
    • Within the "www" directory, you should find the folders containing your store's images.
    • If you intend to share images across multiple AmeriCommerce stores, place them in the Shared Folder.
  3. AmeriCommerce www directory for image data migration

By following these steps, you can ensure that your product images are correctly displayed after migrating to AmeriCommerce using Cart2Cart's data migration services.

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Can I migrate all my multiple AmeriCommerce stores at once?

Can Cart2Cart Migrate Multiple AmeriCommerce Stores Simultaneously?

Yes, Cart2Cart can efficiently perform AmeriCommerce multistore migration. To ensure a smooth process, verify that each of your stores is displayed on the “Multi-store Configuration” step of the Migration Wizard. If a store is missing, it likely indicates that the Access Token you've entered lacks the necessary permissions to access that specific store.

To resolve this, you'll need to adjust your Access Token settings within AmeriCommerce. Navigate to Tools > Apps & Addons > API Apps & Integrations and enable the “Tokens Access All Stores” option by checking the corresponding box. This will grant the token the required permissions for accessing all your AmeriCommerce stores for the data migration process.

AmeriCommerce Access Token Settings for Multistore Migration

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