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When using the Cart2Cart Migration Wizard, you'll be prompted to enter your store's URL. It's crucial to provide the front-end URL, not the administrative panel URL.

Why Use Your Default Big Cartel URL for Data Migration?

Big Cartel, like many hosted e-commerce platforms, allows you to customize your store's domain name. However, for a seamless automated data migration using Cart2Cart, you must use the default Big Cartel URL. This URL typically follows the format: www.your-source-store.bigcartel.com. This is the only required URL data for your Big Cartel store during the migration setup.

Providing the correct URL ensures that Cart2Cart can accurately access and transfer your store's data to your new platform. Using a custom domain during this step will prevent Cart2Cart from properly connecting to your Big Cartel store for data extraction.

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Cart2Cart cannot always pull Big Cartel orders via API alone. Export orders to CSV and upload them in the Migration Wizard when prompted.

Export orders (current admin)

1. Log in at app.bigcartel.com.

2. Open Orders.

3. Choose a tab: Unshipped, Partially Shipped, Shipped, or All Orders (or select specific orders with checkboxes).

4. Click Export orders to download the CSV.

5. In Cart2Cart, at the import/upload step, upload the orders CSV.

Official reference: Big Cartel — Download order data.

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No. Cart2Cart does not support migrating data to Big Cartel. Big Cartel is available as a Source cart only.

You can migrate from Big Cartel to supported targets (for example Shopify, WooCommerce, Magento, and others on the Supported Carts list). Automated import into Big Cartel is not offered in the Migration Wizard.

If you need to leave another platform for a more flexible storefront, choose a target cart that Cart2Cart lists as supported, run a free Demo, then Full Migration.

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After a migration from Big Cartel, some products may show a stock quantity of 1000 (or another default) on the Target store. That usually means Cart2Cart could not read a reliable on-hand quantity from Big Cartel for those items.

Big Cartel inventory tracking is optional and available on paid plans (Shop settings → toggle Inventory tracking). When tracking is off, the Gold (free) plan does not support inventory, or a product has no usable stock value in the API export, Cart2Cart sets a high placeholder quantity so products remain purchasable on platforms that require a numeric qty field.

1. After migration, open your Target admin and review product / variant stock.

2. Correct quantities to match real inventory (bulk edit tools on Shopify, WooCommerce, etc. help for large catalogs).

3. If you still sell on Big Cartel, compare against Products → Manage Inventory / each product’s Stock field in app.bigcartel.com.

Official reference: Big Cartel — Track Product Inventory.

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