General Questions

Cart2Cart cannot always pull Big Cartel orders via API alone. Export orders to CSV and upload them in the Migration Wizard when prompted.

Export orders (current admin)

1. Log in at app.bigcartel.com.

2. Open Orders.

3. Choose a tab: Unshipped, Partially Shipped, Shipped, or All Orders (or select specific orders with checkboxes).

4. Click Export orders to download the CSV.

5. In Cart2Cart, at the import/upload step, upload the orders CSV.

Official reference: Big Cartel — Download order data.

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