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General Questions

After a migration from Big Cartel, some products may show a stock quantity of 1000 (or another default) on the Target store. That usually means Cart2Cart could not read a reliable on-hand quantity from Big Cartel for those items.

Big Cartel inventory tracking is optional and available on paid plans (Shop settings → toggle Inventory tracking). When tracking is off, the Gold (free) plan does not support inventory, or a product has no usable stock value in the API export, Cart2Cart sets a high placeholder quantity so products remain purchasable on platforms that require a numeric qty field.

1. After migration, open your Target admin and review product / variant stock.

2. Correct quantities to match real inventory (bulk edit tools on Shopify, WooCommerce, etc. help for large catalogs).

3. If you still sell on Big Cartel, compare against Products → Manage Inventory / each product’s Stock field in app.bigcartel.com.

Official reference: Big Cartel — Track Product Inventory.

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