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Choosing the Right Support Package for Your Data Migration

To choose the proper Support Service Package, you need to estimate the number of entities (products, customers, and orders) on your current store. Compare this estimate to the entity limits included in each package. Selecting the right support package ensures a smooth and successful data migration process.

How Many Entities Do I Have?

Most e-commerce platforms provide a dashboard or reporting feature that displays the total number of products, customers, and orders in your store. Refer to your platform's documentation or support resources if you need assistance locating this information.

Understanding Cart2Cart Support Packages

Cart2Cart offers various support packages tailored to different store sizes and migration needs. These packages define the level of assistance you'll receive during your data migration. Consider the following when choosing a package:

• Number of Entities: The most important factor. Ensure the package supports the total number of products, customers, and orders you plan to migrate.
• Support Hours: The amount of dedicated support time included. Larger migrations or those with complex configurations may require more support hours.
• Priority Support: Some packages offer prioritized support, ensuring faster response times.

Example Scenario

Let's say your current store has 5,000 products, 1,000 customers, and 500 orders. Your total entity count is 6,500. You would need to select a Cart2Cart support package that supports at least 6,500 entities.

Why is Choosing the Right Package Important?

Selecting an inadequate support package can lead to delays or complications during your data migration. It's always better to overestimate your needs slightly to ensure you have sufficient support resources.

Still Unsure?

If you're unsure which package is right for you, don't hesitate to contact Cart2Cart support via Live chat. Our migration experts can help you assess your needs and recommend the most appropriate package.

Ready to start your data migration? Start your free demo now!

After ordering the Data Migration Service Package, our Support Team will promptly review your order details to ensure accuracy. You'll receive a confirmation email shortly after. Next, we'll set up a Demo Migration to showcase the results in your Target Store. Following your approval of the demo, we'll proceed with the Full Migration, meticulously checking your store database to guarantee all data has been transferred correctly. This ensures a seamless and accurate shopping cart data migration.

Please note that the Data Migration Service Package covers a single, complete migration. If you require multiple migrations, please contact our support team to discuss available options and pricing.

What Happens After I Order a Data Migration Service Package?

Here's a detailed breakdown of the process after you order a Data Migration Service Package from Cart2Cart:

1. Order Verification: Our Support Team will meticulously review your order details to ensure all information is accurate and complete.
2. Confirmation Email: You'll receive a confirmation email summarizing your order and outlining the next steps.
3. Demo Migration Setup: We'll configure a Demo Migration, transferring a limited amount of data to your Target Store. This allows you to preview the results and ensure everything looks as expected.
4. Demo Review: We'll present the Demo Migration results for your review. You can examine the data in your Target Store and provide feedback.
5. Full Migration Execution: Upon your approval of the Demo Migration, we'll initiate the Full Migration, transferring all your data to the new platform.
6. Post-Migration Verification: After the Full Migration, we'll thoroughly check your store database to confirm that all data has been transferred accurately and completely. Our goal is a perfect shopping cart data migration.

Remember, the Data Migration Service Package is designed for a single migration. If you need to migrate data multiple times (e.g., from a development store to a live store), please reach out to our support team to explore available options.

Next Steps:

• Start your free demo to see how Cart2Cart can simplify your data migration.
• Contact support via Live chat for immediate assistance.
• Schedule a Call with a Migration Expert to discuss your specific needs.

How Long Does a Data Migration Take with Cart2Cart?

The duration of your data migration with Cart2Cart varies depending on several factors. While we strive to make the process as efficient as possible, the exact timeline is influenced by:

• Data Volume: The more products, customers, orders, and other data you have, the longer the migration will take.
• Customization Complexity: Highly customized online stores require more time for migration due to the need to adapt the data to the new platform's structure.
• Server Performance: The speed and stability of both your source and target store servers can impact the migration speed.

Typically, we complete a Demo Migration in 5 business days and a Full Migration in 14 business days after receiving your request. However, for a more precise estimate, consider these points:

Factors Affecting Data Migration Time

• Number of Entities: The sheer volume of data to be moved (products, customers, orders, etc.) is a primary driver of migration time.
• Custom Fields and Attributes: Complex data structures with numerous custom fields can increase the migration time.
• Image Migration: Migrating large numbers of images can be time-consuming.
• Connection Speed: Stable and fast connections between the source and target platforms are crucial for efficient data transfer.

To get a clearer understanding of the estimated time for your specific data migration, we recommend the following:

• Start a Demo Migration: This allows you to migrate a limited amount of data and get a feel for the process and estimated timeframe.
• Contact Support: Our support team can analyze your specific needs and provide a more accurate estimate based on your store's configuration.

Ready to begin your data migration? Start your free demo today!

Need a Recent eCommerce Data Migration After Your Initial Migration?

Yes, you can! Cart2Cart offers the possibility to perform a recent eCommerce data migration to migrate all the products, customers, and orders (or only the specific entities you select) that appeared on your source store *after* your initial Data Migration Package was completed.

There are several reasons why you might need a recent eCommerce data migration:

• Ongoing Sales: Your original store continues to operate while the initial migration is underway, generating new sales and customer data.
• Content Updates: You might be adding new products, updating descriptions, or modifying customer information on your source store.
• Ensuring Data Accuracy: A recent migration guarantees that your new store reflects the most up-to-date information.

Since such a recent eCommerce data migration requires additional customizations, it will be calculated differently:

Migration Cost = Assistance price ($99) + Price of entities which have to be migrated (depending on their volume).

If you are interested in a recent eCommerce data migration, please contact our Support Team for a personalized quote.

Ready to ensure your new store has the latest data? Start your free demo now!

Can I Order a Data Migration Service for a Trial Store?

Many hosted e-commerce platforms offer trial stores to allow you to explore their features and functionality. However, these trial periods are typically limited and the stores automatically expire.

Therefore, we strongly advise against ordering a Data Migration Service for a trial store. Our standard data migration process involves a Demo Migration and a subsequent Full Migration, which can take a total of up to 19 business days (5 days for Demo and 14 days for Full Migration) after access details are verified. Due to this timeframe, your trial store will likely expire before the data migration is complete, rendering the process impossible.

To ensure a successful data migration, we recommend using a fully active, paid store for both the source and target platforms. This will provide sufficient time for the data to be transferred without interruption. Learn more about our data migration service.

Ready to migrate your store? Start your free demo now!