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What kind of entries should I use to pick up correct Support Package?

Choosing the Right Support Package for Your Data Migration

To choose the proper Support Service Package, you need to estimate the number of entities (products, customers, and orders) on your current store. Compare this estimate to the entity limits included in each package. Selecting the right support package ensures a smooth and successful data migration process.

How Many Entities Do I Have?

Most e-commerce platforms provide a dashboard or reporting feature that displays the total number of products, customers, and orders in your store. Refer to your platform's documentation or support resources if you need assistance locating this information.

Understanding Cart2Cart Support Packages

Cart2Cart offers various support packages tailored to different store sizes and migration needs. These packages define the level of assistance you'll receive during your data migration. Consider the following when choosing a package:

• Number of Entities: The most important factor. Ensure the package supports the total number of products, customers, and orders you plan to migrate.
• Support Hours: The amount of dedicated support time included. Larger migrations or those with complex configurations may require more support hours.
• Priority Support: Some packages offer prioritized support, ensuring faster response times.

Example Scenario

Let's say your current store has 5,000 products, 1,000 customers, and 500 orders. Your total entity count is 6,500. You would need to select a Cart2Cart support package that supports at least 6,500 entities.

Why is Choosing the Right Package Important?

Selecting an inadequate support package can lead to delays or complications during your data migration. It's always better to overestimate your needs slightly to ensure you have sufficient support resources.

Still Unsure?

If you're unsure which package is right for you, don't hesitate to contact Cart2Cart support via Live chat. Our migration experts can help you assess your needs and recommend the most appropriate package.

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