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Migrating customer passwords during PrestaShop migration and upgrade

1. Migrate to PrestaShop
2. PrestaShop Upgrade

Migrate Customer Passwords to PrestaShop

Cart2Cart offers the ability to migrate customer passwords to PrestaShop from various shopping carts using the Cart2Cart PrestaShop Passwords Migration Plugin.

The following source carts are supported for password migration to PrestaShop:

• Magento
• OpenCart
• osCommerce
• VirtueMart
• WP eCommerce
• Shopp
• PrestaShop
• Loaded Commerce
• CS-Cart
• Thirty Bees
• WooCommerce
• osCMax
• CRE Loaded
• Loaded Commerce
• Zen Cart
• xt:Commerce
• modified eCommerce Shopsoftware
• JoomShopping

For a complete list and more details, check out the password migration table.

To enable customer password migration, download and install the free plugin in your PrestaShop admin panel, either before or after the data migration. Here's how:

1. 1. Download the Cart2Cart PrestaShop Passwords Migration Plugin.
   2. Access your PrestaShop store via FTP, go to the Modules directory, and unzip the plugin files.

1. 1. Log in to your PrestaShop admin panel and navigate to the Modules and Services menu.

1. 1. Click Add New Module.

1. 1. Upload the plugin in .zip format.

1. 1. Update the modules list, find the Cart2Cart plugin, and click Install.

1. 1. Wait for the confirmation message: Module(s) installed successfully!

Upgrade PrestaShop and Migrate Passwords

You can also transfer passwords when upgrading from one PrestaShop version to another. This process doesn't require module installation but involves post-migration steps.

After the data migration is complete:

1. 1. 1. Go to the root folder of your Source cart.
      2. Open the “config” folder.
      3. Open the “settings.inc.php” file as a text document.
      4. Copy the COOKIE_KEY code.

After copying the COOKIE_KEY code, navigate to the same directory on your Target cart (/root folder/config/settings.inc.php) and replace the existing COOKIE_KEY with the one copied from the Source cart.

Note: For PrestaShop 1.7.x and later versions, the cookie key is located in /app/config/parameters.php.

At this point, customer password migration is complete. The final step is to recover your admin account password (required for admin accounts only).

Click “Lost password?”, enter your email address, and a new password will be sent to your admin account.

Note: If you're migrating to a Cart2Cart test store (Migration Preview), you won't have FTP access to the "config" folder. If you need to test password migration on the test store, contact us, and we'll assist with the necessary post-migration steps.

Ready to migrate your store to Presta