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Do you migrate the customer passwords?

Do you migrate customer passwords during shopping cart data migration?

Yes, Cart2Cart supports the export and import of customer passwords for many shopping carts, facilitating a seamless data migration. To see if your specific source and target carts are supported, please visit our dedicated Cart2Cart Password Migration page.

Why can't passwords be migrated between all platforms?

Due to the diverse range of encryption algorithms used by different shopping cart platforms, direct password migration isn't always possible. However, if your source and target carts use compatible encryption methods, customer passwords will be migrated automatically during the data migration process. In some cases, you may be able to adjust the hashing algorithm on your target cart to match the source.

Password migration for hosted shopping carts

For hosted platforms like 3dcart, BigCommerce, Volusion, Shopify, and CoreCommerce, customers will need to use the "Password Recovery" feature on your new store to access their accounts. This is due to security restrictions imposed by these platforms. For more detailed information, please refer to this article on password recovery during data migration.

If you have any further questions about data migration or password migration, please don't hesitate to contact our Support Team.

Next Steps:

• Start your free demo: https://newapp.shopping-cart-migration.com/
• Schedule a call with a Migration Expert: https://meet.shopping-cart-migration.com/team/csm