How to Lose Online Customers in 5 Easy Steps [Infographic]

No one wants to lose customers. Nonetheless, in today’s competitive environment even the smallest slip can cause a drastic reduction in the number of consumers. If you are an active member of e-Commerce community, probably you understand an importance of speed of delivery, order accuracy, shipping costs, order tracking.




A recent infographic highlights valuable information for store owners as well as customers. It illustrates common mistakes that e-merchants must avoid in order to earn the trust and loyalty of customers and as a result increase profits. Infographic clearly demonstrates an importance of:

Don’t waste your time, take a look at infographic and find out the easiest ways to earn customer’s loyalty or lose it forever.

So, now you realize how to lose customers in 5 simple steps. If it is not your aim, you can easily evaluate the level of your customer’s satisfaction and remove the bottlenecks. In a case you understand it is rather difficult to do that with your current shopping cart, don’t limit your store growth and migrate easily to a new platform with Cart2Cart.

Monthly Update – January 2026

January 2026 kicks off a new era for e-commerce, emphasizing advanced AI integration and hyper-personalization. Retailers are focusing on leveraging AI-driven analytics to predict customer behavior, optimize inventory, and create highly tailored shopping experiences. The post-holiday period is crucial for analyzing consumer data and refining strategies for the coming year. Expect to see a surge in virtual try-on features, enhanced conversational AI for customer support, and sophisticated recommendation engines. Supply chain resilience remains a top priority, with many businesses investing in robust logistics solutions and diversified sourcing to prevent disruptions. Furthermore, mobile commerce continues its dominance, making responsive design and frictionless checkout processes non-negotiable. Data privacy regulations are also tightening, requiring businesses to be transparent about data usage and ensure compliance. Adapting to these shifts will be key to retaining customers and fostering loyalty in an increasingly intelligent and interconnected market. Investing in a flexible and scalable e-commerce platform is paramount to integrate these technologies seamlessly and stay ahead. For more details, explore our FAQ section or schedule a call with a migration expert.