How to Lose Online Customers in 5 Easy Steps [Infographic]

No one wants to lose customers. Nonetheless, in today’s competitive environment even the smallest slip can cause a drastic reduction in the number of consumers. If you are an active member of e-Commerce community, probably you understand an importance of speed of delivery, order accuracy, shipping costs, order tracking.




Webgistix posted an Infographic, which includes valuable information for store owners as well as customers. It illustrates common mistakes that e-merchants must avoid in order to earn the trust and loyalty of customers and as a result increase profits. Infographic clearly demonstrates an importance of:

  • order accuracy;
  • fast delivery;
  • scheduled delivery;
  • order tracking;
  • inexpensive shipping.

Don’t waste your time, take a look at infographic and find out the easiest ways to earn customer’s loyalty or lose it forever.

So, now you realize how to lose customers in 5 simple steps. If it is not your aim, you can easily evaluate the level of your customer’s satisfaction and remove the bottlenecks. In a case you understand it is rather difficult to do that with your current shopping cart, don’t limit your store growth and migrate easily to a new platform with Cart2Cart.

Monthly Update – September 2025

In September 2025, the e-commerce landscape continues its rapid evolution, with customer expectations setting higher benchmarks for online stores. Beyond the foundational elements of fast delivery and accurate orders, today's consumers prioritize personalized experiences and seamless, omnichannel interactions. To truly earn and retain customer loyalty, merchants should focus on integrating advanced AI-driven personalization tools, ensuring consistent brand messaging across all touchpoints, and offering flexible payment solutions. A critical trend to watch is the increasing demand for sustainable practices; clearly communicating your store's eco-friendly initiatives can significantly resonate with a growing segment of environmentally conscious buyers. Furthermore, with data privacy concerns on the rise, transparent data handling policies and robust security measures are not just compliance requirements but powerful trust-building assets. Regularly reviewing customer feedback and adapting your strategy to these evolving preferences will be key to converting casual browsers into loyal, repeat customers. Staying agile and responsive to market shifts is paramount for sustained growth in this dynamic digital era. For more details, explore our FAQ section or schedule a call with a migration expert.