General Questions

What is a root folder and where can I find it?

What is a Root Folder and Where Can I Find it for Data Migration?

The root folder, also called the root directory, is the "highest" directory in the hierarchy of file systems. It contains your store's source code and all other essential files. When performing a data migration with Cart2Cart, you need to upload our connection bridge to your store's root folder to establish a secure connection.

Typically, your store's root folder is located within the "home" folder of your server. However, if you're having trouble locating it, you can try using the path "/sub_folder/site_root_folder" to directly access the root directory. If you are still unsure, please contact your hosting provider for assistance.

Examples of Root Folder Locations for Popular Platforms

Here are some examples of where the root folder might be located for popular e-commerce platforms. These examples can assist you in finding the correct directory for your data migration.

For example, this Magento store is located in the "platforms/magento" folder:

Magento root folder location for data migration

WooCommerce and other WordPress Plugins

WooCommerce root folder location for data migration

Magento

Magento root folder example for data migration

OpenCart

OpenCart root folder example for data migration

PrestaShop

PrestaShop root folder example for data migration

Shopware

Shopware root folder example for data migration

Once you've located your root folder, you're ready to proceed with connecting your store to Cart2Cart for a seamless data migration.

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