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After migration to Magento my lifetime sales and average order sum has been different. Why is it so?

Why Are My Lifetime Sales and Average Order Sum Different After Migrating to Magento?

The difference between lifetime sales and average order sum after a Magento migration can occur because Magento has its own accounting system, which may vary from your source store's one. This is a common observation and stems from the way different platforms calculate these metrics.

Here's a breakdown of potential reasons for the discrepancy:

• Calculation Methods: Magento's sales calculation might include or exclude factors differently than your previous platform. For example, it could be related to the way refunds, shipping costs, taxes, or discounts are handled.
• Data Interpretation: Even if the raw data is migrated correctly, Magento might interpret it differently. This is particularly true for historical data where the original context might not be perfectly translated.
• Currency Conversions: If your store operates with multiple currencies, the conversion rates used by Magento might differ from those used by your previous platform, leading to discrepancies in the calculated sums.
• Order Status: Magento may consider different order statuses (e.g., "Pending," "Processing," "Complete") when calculating lifetime sales, impacting the final number.

Troubleshooting Sales Data Discrepancies After Data Migration

To investigate further, consider the following:

1. Review Magento's Configuration: Check Magento's configuration settings related to sales calculations, including tax settings, shipping cost calculations, and discount application.
2. Compare Sample Orders: Select a few sample orders from your previous platform and compare the corresponding orders in Magento. Analyze how the total sales amount is calculated in each system.
3. Analyze Historical Data: Examine historical sales data in both platforms for a specific period to identify any significant discrepancies and understand the underlying reasons.
4. Consult with a Magento Expert: If you're unable to pinpoint the cause, consider consulting with a Magento expert or developer who can analyze your specific setup and identify any issues.

If you are migrating your store to Magento and need assistance with data migration, consider using Cart2Cart, a reliable data migration service. Cart2Cart supports migration to the latest Magento versions and ensures a smooth transition of your store data. You can even migrate from Shopify to Magento or from another platform.

Next Steps:

• Start your free demo to see how Cart2Cart can migrate your store data to Magento.
• Contact Cart2Cart support via Live Chat for assistance.
• Schedule a call with a Migration Expert for personalized guidance.