General Questions

Why my Lifetime sales are not correct after migration?

Troubleshooting Incorrect Lifetime Sales After Ecommerce Data Migration

As an ecommerce data migration service, Cart2Cart does not directly migrate lifetime sales data. This report is typically generated automatically on your new store after the migration process. Because each version of platforms like Magento uses a different algorithm to calculate lifetime sales, the figures may sometimes be incorrect after your ecommerce data migration.

Several factors can contribute to discrepancies in lifetime sales after an ecommerce data migration. The algorithm used by your previous platform may differ significantly from the one used by your new platform, resulting in differing calculations. Additionally, historical data may be incomplete or formatted differently, leading to inaccuracies during the generation of the lifetime sales report.

If your lifetime sales are not updating correctly on your new platform, refer to the official documentation for your platform (e.g., Adobe Commerce documentation) for instructions on how to refresh or recalculate these statistics.

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