General Questions

How Migration Insurance covers the costs of additional options?

How Migration Insurance Covers the Cost of Additional Options During Data Migration?

Migration Insurance safeguards your investment in additional options selected during your initial data migration. This means that if you need to restart your migration, you won't be charged again for the same options. You can easily restart the identical migration with all previously selected options from your account page with just one click.

However, if you wish to add a new option, modify the migration scope (e.g., disable specific entities like reviews or blog posts), or change any core parameters of the migration, you'll need to contact our Support Team. They can help you adjust your migration settings and ensure a smooth and successful data migration process. Migration Insurance covers the cost of options initially selected. Additional options require a separate payment.

What Happens If I Need to Restart My Data Migration?

With Migration Insurance, restarting your data migration is hassle-free. You simply initiate the restart from your account, and the previously selected and paid-for options will automatically be applied to the new migration run. This saves you time and money, ensuring a seamless transition to your new platform.

Example Scenario: Data Migration with Migration Insurance

Let's say you're migrating from Magento to Shopify and initially choose the "Migrate Customer Passwords" and "Migrate SEO URLs" additional options. You purchase Migration Insurance. If, for any reason, you need to restart the data migration, Migration Insurance ensures that you don't have to pay again for those two options. This allows you to focus on resolving any issues and completing the migration without incurring extra costs for the same services.

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