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General Questions

I have an issue with Shopp image migration. What is the problem?

Troubleshooting Shopp Image Migration Issues During Data Migration

Shopp offers two methods for storing images: File System and Database. When performing a data migration with Cart2Cart, image storage settings can impact the process.

Target Cart is Shopp: Ensure that the Image Storage setting is configured to "File System." You can verify this by navigating to Setup -> System -> Image Storage in your Shopp admin panel.
Source Cart is Shopp and Image Storage is Database: If your source Shopp store stores images in the Database, a standard data migration will not transfer these images. To address this, please contact our Support Team to request a custom data migration solution.

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