General Questions

For migrations to Volusion, Cart2Cart typically writes product image URLs rather than uploading every binary into Volusion storage. Enable Preserve product image URLs in the Migration Wizard when available, then copy the source media folder to Volusion so images keep working if the source store goes offline.

Recommended workflow (current)

1. In the Cart2Cart wizard, select Preserve product image URLs (when offered for your source→Volusion pair).

2. Complete Demo / Full Migration.

3. Obtain Volusion FTP/SFTP credentials from your Volusion hosting/admin settings (or Volusion support).

4. With an FTP client (FileZilla or similar), connect to Volusion:

— Protocol: FTP or SFTP as provided by Volusion
— Host, username, password from your account
— Prefer encrypted FTP/SFTP when your plan supports it

5. Upload the source cart’s product images folder into the Volusion path that matches the URLs written during migration (often under the store’s public/images or equivalent media directory—confirm path with Volusion support if unsure).

6. Spot-check product pages on the Volusion storefront.

Related: Preserve product image URLs; Additional images limitation.

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