General Questions

Why can't I set Migration Wizard to migrate store from Shopify?

Before setting the migration from Shopify, check if you have custom and smart collection created in your Shopify admin panel. Due to technical peculiarities of the cart, you should have at least one custom and one smart collection to set up Migration Wizard. If you haven't created the collections, you will not be able to proceed with the steps of Migration Wizard.

If you have followed the recommendations, but the issue still remains, please contact our Support Team for further instructions.

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