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Why can't I set Migration Wizard to migrate store from Shopify?

Troubleshooting Shopify Migration: Why Can't I Migrate from Shopify?

Before initiating a Shopify migration using the Cart2Cart migration tool, it's crucial to ensure you have both a custom collection and a smart collection created within your Shopify admin panel. These collections are a technical requirement for the Cart2Cart Shopify migration process to function correctly.

Why is this necessary? Due to the way Shopify's API is structured, Cart2Cart relies on the presence of at least one of each type of collection to properly access and migrate your product data. Without these collections, the Cart2Cart migration tool may not be able to establish a connection and initiate the data transfer.

If you are experiencing issues setting up your data migration from Shopify, specifically during the Cart2Cart migration tool setup, verify that you have created at least one custom collection and one smart collection in your Shopify store. Once created, attempt the setup process again.

If you've confirmed the presence of both collection types and the issue persists during your data migration, please don't hesitate to contact our Support Team for further assistance. They can provide personalized guidance and troubleshooting to ensure a smooth migration process.

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