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Cart2Cart can migrate customer records to Shopify, but Shopify generally does not accept existing customer passwords from other platforms. After migration, invite customers to activate accounts.

Invite customers (current)

1. In Shopify admin, go to Customers.

2. Open a customer profile (or select multiple customers if your admin supports bulk actions).

3. Use Send account invite / account invite action (wording may be Invite to create account).

4. Confirm the email is sent. The customer sets a new password via the invite link.

5. For large lists, filter customers and invite in batches, or use a Shopify Flow / email app if you need automated campaigns.

Tell customers the invite is expected after your store switch so messages are not treated as spam.

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