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Will customers accounts be migrated to Shopify?

Will Customer Accounts Be Migrated During Shopify Data Migration?

Cart2Cart offers a comprehensive eCommerce data migration service to transfer your store's data to Shopify. While we migrate all your customer data, including names and addresses, customer *accounts* themselves are not directly migrated.

Why Aren't Customer Accounts Migrated to Shopify?

Shopify's platform has a unique security feature: each time a new customer account is created, an email notification is automatically sent to the customer. Migrating all your existing customer accounts would trigger a large number of these notifications, potentially overwhelming your customers. To avoid this, Cart2Cart doesn't automatically migrate customer accounts.

How Do Customers Access Their Accounts After the Shopify Data Migration?

After the Cart2Cart eCommerce data migration to Shopify is complete, you'll need to send your existing customers invitations to reactivate their accounts. Shopify provides a straightforward process for this. Refer to this detailed guide for easy instructions.

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Need help with your eCommerce data migration? Schedule a Call with a Migration Expert or contact our support team via Live Chat