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General Questions

If orders do not appear on Shopify after a Cart2Cart demo or full migration, check plan and location setup first.

Pause and Build plan

Stores on Shopify’s Pause and Build plan do not accept orders. Cart2Cart cannot create demo/full orders on that plan. Switch to an active plan that accepts orders, then re-run Demo/Full Migration. See Shopify — pause store / plans.

Inventory locations

1. In Shopify admin, go to Settings → Locations.

2. Ensure at least one active location exists and is set to fulfill online orders.

3. Confirm products are stocked at a location that can fulfill.

Also verify Admin API scopes include orders, and that you are not filtering the Orders list by an unexpected location or channel.

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