General Questions

After you migrate orders to Shopify with Cart2Cart, Shopify may treat imported orders as new. Staff/store-owner inboxes can then receive a flood of “new order” emails. Customer order emails are separate; this guide covers staff notifications.

Before migration: also pause apps or automations (for example Shopify Flow) that fire on new orders, so customers are not messaged about historical orders.

Disable staff new-order emails (current Shopify admin)

1. In Shopify admin, go to Settings → Notifications.

2. Open Staff notifications.

3. In Recipients, click the (more) menu next to each staff member or email that should stop receiving alerts.

4. Choose Turn off (or remove the recipient if you no longer need them on this notification).

5. Repeat for every recipient that would be spammed during import.

6. After migration finishes, return here and Turn on notifications again if you want live-order alerts.

Official reference: Shopify Help — Staff notifications.

Disable Shopify staff order notifications in Settings Notifications

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