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How to disable Shopify notifications about new orders?

After migrating your orders to Shopify using a service like Cart2Cart, Shopify might treat these migrated orders as new ones. Consequently, you, as the store owner, could receive email notifications for each imported order.

Note: These notifications are typically only sent to the store owner and not to your customers regarding their past orders.

Important! If you have any marketing plugins installed on your Shopify store (e.g., Shopify Flow, Conversion), and they utilize order triggers to automate tasks, it's crucial to disable them before initiating the data migration. Failing to do so could result in your customers receiving unwanted and potentially confusing notifications such as "Order Created," "Order Fulfilled," or "Order Paid" for orders they placed previously on your old platform.

How to Disable Shopify Order Notifications After Data Migration

If you prefer not to receive these email notifications after migrating your store to Shopify with Cart2Cart, follow these steps:

1. From your Shopify admin, navigate to Settings -> Notifications.
2. Click on Staff notifications.
3. Adjust the notification settings for each recipient: To deactivate notifications, select Turn off.

After migrating your orders to Shopify using a service like Cart2Cart, every order moved to Target Cart (Shopify) is considered by the platform as a new one. As the result, Shopify notifies you via email about the creation of the number of new orders that, in fact, were moved from your Source Cart. This is a common occurrence when performing a data migration.

Note: notifications are received by store owner only. Customers won't get any emails concerning their past orders.

BUT! If you have any marketing Shopify plugin (e.g. Shopify Flow, Conversion, etc) installed and use order triggers to automate tasks, please disable it before the migration to prevent sending unwanted emails to your customers. Otherwise, they’ll be spammed with irrelevant notifications kind of Order created, Order fulfilled, Order paid, etc. To avoid this ensure to disable any relevant plugins before you start your Cart2Cart data migration.

Step-by-Step Guide: Disabling Shopify Order Notifications Post-Migration

If you do not want to receive emails with notifications about new orders after data migration with Cart2Cart, follow these steps:

1. From your Shopify admin, go to Settings -> Notifications.
2. Click Staff notifications.
3. Adjust each recipient's notification settings: To deactivate the notifications, select Turn off.

Migrating to Shopify? Start your free demo with Cart2Cart today and experience a seamless data migration! Contact support via Live chat or Schedule a Call with a Migration Expert.