How can we help you?

Why the order dates haven't been migrated to Shopify?

Why are Order Dates Not Migrating Correctly to Shopify?

The successful transfer of order dates to Shopify during data migration depends on how Shopify's servers interpret the data. While Cart2Cart accurately transfers the date format, differences in server configurations can lead to inconsistencies.

Order Date Migration to Shopify: Considering Time Zones for Accurate Data Migration

When performing a data migration to Shopify, it's crucial to consider the time zone settings of your source shopping cart. Currently, this time zone consideration is specifically implemented when migrating from Magento and WooCommerce.

During the data migration process from Magento or WooCommerce to Shopify, Cart2Cart uses the source store's time zone configuration to accurately transfer the order dates to your Shopify store. To ensure the most accurate data migration and consistent data, we strongly recommend setting the same time zone (e.g., UTC) in both your source and target cart configurations before initiating the migration.

Note: This time zone consideration currently applies only to migrations from Magento and WooCommerce to Shopify. For data migrations involving other shopping carts, the process is performed without time zone adjustments.

Troubleshooting Order Date Issues After Data Migration

If you encounter issues with order dates after migrating to Shopify, verify the time zone settings in both your original store and your Shopify store. Contact our support team via Live Chat for assistance in diagnosing and resolving any discrepancies. Our Migration Experts can help you ensure the integrity of your data during the data migration process.

Next Steps:

• Start your free demo: https://newapp.shopping-cart-migration.com/
• Schedule a call with a Migration Expert: https://meet.shopping-cart-migration.com/team/csm