General Questions

How will the order statuses of my current store be migrated to Shopify?

How will the order statuses of my current store be migrated during data migration to Shopify?

During data migration to Shopify with Cart2Cart, each order will migrate with an assigned fulfillment status. This status is determined by the original order status in your source store and the presence of a tracking number. Cart2Cart aims to accurately reflect the state of each order in your new Shopify store.

Here's how Cart2Cart maps order statuses during data migration to Shopify:

  1. If an order is migrated with a tracking number, Cart2Cart will set its fulfillment status to 'fulfilled'. This indicates that the order has been shipped and is trackable.
  2. If an order's status in your source store matches 'refunded' or 'paid', Cart2Cart will set the fulfillment status to 'fulfilled' in Shopify. This assumes that a refunded or fully paid order has been successfully processed.
  3. If an order's status matches 'partially_refunded' or 'partially_paid', Cart2Cart will set the order's fulfillment status to 'partially fulfilled'. This accurately represents the partial completion of the order.
  4. In all other cases, Cart2Cart will set the order's fulfillment status to 'not fulfilled'. This covers orders with statuses like 'pending', 'processing', or any other custom status, indicating that further action is required.

It's important to review the migrated order statuses in your Shopify store after the migration to ensure they accurately reflect the state of each order. Shopify's order management system allows you to easily update and manage fulfillment statuses as needed.

Need help with your data migration to Shopify? Schedule a call with a migration expert or contact our support team via Live Chat.

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