General Questions

After a Cart2Cart migration to PrestaShop, the storefront may still show cached content. Clear cache for your PrestaShop version.

PrestaShop 1.7 / 8.x (current)

1. Log in to the Back Office.

2. Go to Advanced Parameters → Performance.

3. Click Clear cache (top right).

4. Optionally set caching as needed for production, then save.

5. Hard-refresh the storefront (or try a private browser window).

PrestaShop 1.6 (legacy)

On PrestaShop 1.6, clear Smarty/tmp cache files on the server (via FTP/SFTP or file manager):

1. Delete the contents of cache/smarty/compile, cache/smarty/cache, and img/tmp.

2. Keep each folder’s index.php file—do not delete it.

3. Reload the storefront.

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