General Questions

Why order totals are changed after migration to PrestaShop store?

Why Order Totals Might Change After a PrestaShop Migration

If you've recently upgraded your PrestaShop store and migrated data from one version to another, you might notice discrepancies in order totals. This can occur because Cart2Cart doesn't directly migrate the tables containing order totals. The accounting systems for order totals can vary between different PrestaShop versions (e.g., migrating from an older version to the latest version), leading to differences in the final sums.

To ensure accurate order totals, consider the following:

  • Verify Tax Settings: Ensure your tax settings are correctly configured in your new PrestaShop store to match your previous setup.
  • Review Shipping Costs: Double-check that shipping costs and rules are accurately set up in your new store.
  • Examine Discount Codes: Confirm that all discount codes and promotions are properly configured.
  • Consider a Custom Migration: For complex scenarios or if precise order total migration is crucial, consider a custom migration solution. You can discuss this option with our Cart2Cart support team.

While Cart2Cart automates the migration of essential data like products, customers, and orders, the intricacies of order total calculations sometimes require manual adjustments or a customized approach to ensure complete accuracy after your shopping cart migration.

Ready to migrate to a new PrestaShop version? Start your free demo now and see how Cart2Cart can streamline your data migration!


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