How can we help you?

I use Cart2Cart for the first time. What do I have to know about the migration process?

Migrating your store for the first time? Cart2Cart's Migration Wizard makes the process straightforward. It guides you step-by-step. However, these tips can also be helpful for a smooth "shopping cart migration" experience.

Preparing for Your Shopping Cart Migration

1. Ensure both your Source and Target stores are correctly installed, including scripts and databases. You can skip this if you're using hosted stores (SaaS).


2. Your Source and Target stores should have different URL addresses. For example, to migrate to a new store on the same domain, install your Target store in a subfolder or subdomain. If your Source URL is `www.mystore.com`, your Target URLs could be `www.mystore.com/newstore/` or `newstore.mystore.com`.


3. Download Connection Bridges and install them on both your Source and Target sites. Refer to this guide for detailed instructions: How to Download and Install Connection Bridges


4. Disable Site Redirects to ensure the Connection Bridge functions correctly. Here are three methods:
• Use your web hosting control panel (e.g., cPanel, AlternC, Baifox, DirectAdmin) to manage hosted services, including redirects. In cPanel, click the cross button next to the redirect you want to remove and confirm your choice.
• Put your shopping cart into maintenance mode and modify the source code to disable redirects if you have an open-source cart. If you use a hosted platform, contact their support for assistance.
• Examine your shopping cart's .htaccess file. You may only need to rename or comment out certain lines to disable redirects.
For detailed assistance, consult your server administrator or contact Cart2Cart support.

5. Check your website and/or server firewall settings. If necessary, increase the number of connections allowed from a single IP address to ensure the Connection Bridges work correctly.


6. Be aware that the migration process may temporarily increase the server load on your Source and/or Target hosting accounts.


7. Watch the Quick Demo tour at How Cart2Cart Works to understand the migration steps.


8. Run a free DEMO migration with a limited number of products to preview the process. If you encounter issues during the demo, contact Cart2Cart support.
   If your demo migration is successful, proceed with the full migration.
   After starting the migration, you can close your browser. Track the progress on the "My Migrations" page.


9. Do not modify any store scripts or database information during the migration. Avoid dropping the database or reinstalling your store.


10. The results will only be visible in your Target Store after the migration is complete.

Need assistance with your migration? Consider our Support Service Package. Our expert team will handle the migration for you.

Ready to start your "shopping cart migration"? Try our free demo now!