Migrate from BigCommerce to Shopify

What is BigCommerce to Shopify migration?

If you wish to change your current BigCommerce platform to Shopify, the fastest way to accomplish the task is to run an automated migration of your eCommerce data between these two platforms. Move your products, orders, customers, etc., quickly and risk-free without any tech knowledge needed.

BigCommerce to Shopify migration. Cart2Cart Step-by-Step Scenario

If you’ve followed the above-mentioned steps, get ready to start the migration process. First of all, go to the Cart2Cart web page and launch free demo migration.

Alternatively, you can benefit from the Cart2Cart Store Migration App to facilitate the process of BigCommerce to Shopify migration even more.

Setup Your Shopping Carts

Adhere to the Migration Wizard and set up your BigCommerce and Shopify shopping carts.

First of all, choose BigCommerce from the drop-down menu and paste your current store's URL.

Also, to perform BigCommerce migration, you must provide the Client ID, API Path, and API Token from the admin account. Please, find a detailed guide on how to do that in our FAQ.

To set up your Target Cart, choose Shopify from the pop-up list and click the “Install Plugin” button. Then you will be transferred to the Shopify website.

To complete the login process, please, provide your store's URL and proceed with the app installation.

Pay attention that Shopify's Shipping Settings allow users to choose countries they're planning to sell goods to. So, if your BigCommerce settings include countries not specified on your Shopify account, keep in mind that some orders will be omitted during the migration. To avoid that, follow the guide and add all the necessary locations to Shopify’s configurations before the replatforming.

Choose entities you wish to move from Bigcommerce to Shopify

Now you have to pick entities you wish to transfer to the new Shopify store (you can either choose to migrate separate items like Products, Customers, Orders, Blogs, Coupons or click on the "Select All" box).

What can be migrated from BigCommerce to Shopify?

Cart2Cart can transfer the following types of data:

• Products (names, descriptions, base and additional images, statuses, prices, meta titles and descriptions, etc.)
• Product categories (names, descriptions, statuses, images, meta titles and descriptions, etc.)
• Manufacturers
• Customers (names, emails, shipping and billing addresses)
• Orders (IDs, statuses, prices, comments, emails, billing and shipping addresses, etc.)
• Coupons (names, codes, discount types and amounts)
• Reviews (date created, rates, user names, comments, products, titles)
• Blog posts (titles, full and short descriptions, tags, SEO URLs, authors, redirects, images)

Additional migration options

To make the Switching from BigCommerce to Shopify more flawless, users can choose additional migration options. Please note that some of them are provided for an extra cost (in case of Full Migration).

Switching from BigCommerce to Shopify supports the following options:

• • The two shopping carts differ in store organization, namely, Shopify has a specific system of categories (collections) and subcategories (tags). Thus, your source categories will be transferred into Shopify collections, and products will receive tags according to the subcategories of the source store. That is why to guarantee the proper arrangement of entities in the Target Store, it is strongly recommended to choose “Migrate Source Store categories into Shopify Automated Collections” option.
  • Due to the same specific system of Shopify's categories, it is impossible to transfer URLs unchanged. Hence, it is better to choose "Create the 301 redirects on your target store after migration" option, thereby ensuring 301 redirects for the links to your old store.

• In case you want to keep your current store's URLs after the migration, you can choose the option "Migrate categories and products SEO URLs" . By doing so, you will save your old customers and store SEO. Be aware that the overall look of Shopify's store URLs will be slightly changed.
• In order not to mix and duplicate data during the transfer Cart2Cart provides its customers with the “Clear current data on a Target Store before migration” option. If you decide to use this option, please note that you won't be able to recover the deleted data.

Map languages

Unfortunately, due to its peculiarities, Shopify doesn't support the migration of languages. But, at the same time, this solution has a few applications that allow merchants to make their stores multilingual.

Map currencies

Due to Shopify's technical capabilities, the migration of currencies is not possible. All the prices will be set in the default currency established in Shopify, regardless of the currency in the Target store.

Map order statuses

If you decided to transfer your orders, you could map certain order statuses from your Source cart to the Target cart. BigCommerce and Shopify have different names of Order Statuses. But Cart2Cart customers have an opportunity to go through all of them and specify the variants they should be converted to.

Map customers and accounts

Cart2Cart can transfer all the customers from your BigCommerce store, but to avoid mass notifications, their accounts will not be migrated. This guide will assist you in sending the invites to the existing clients, so they could restore their accounts.

Please, keep in mind that during the migration of Customers Cart2Cart Service will create new default unknown email address if the customer's email on the BigCommerce store is not correct. The same will happen during the Orders migration if they are not linked to certain customers or were created by "guest visitors."

Launch free demo migration

Now it is time to start free Demo Migration. You will have the possibility to transfer a limited number of items in a short period (approximately 30 minutes) and check our service's efficiency and its compliance with your requirements. We recommend you not to skip this step. Also, please do not close your browser window until the demo migration process is over.

Once the demo migration is finished, check whether all the items were transferred correctly. Remember to check the backend of migrated data because it may not always be visible from the frontend.

Should you have any additional questions, feel free to contact our Support Team.

Proceed to Full Migration

After completing all the steps mentioned above, you can start your Full Migration from BigCommerce to Shopify. Make sure you have enough money in your account, otherwise you will have to fund it. Also, In case you have a discount coupon, don't forget to use it. You will receive an email notification after the full migration process is over, so it's safe to close your browser window.

Please note that if you have issues with initial migration (e.g., improper shopping carts setup, migration data is damaged, problems with additional modifications, etc.), please request Remigration Service. Thus, you will be able to perform the transition from BigCommerce to Shopify from scratch. This service will cost only 50% off the price of your initial Full Migration.

How to Migrate Products from BigCommerce?

• • In the Products menu choose Export.
  • Configure the export settings.

• • Create the CSV file with your Products and download it.

Also, Cart2Cart can move your Products in an automated manner - just pick the necessary option while configuring the data transfer in the Migration Wizard.

How to Export BigCommerce Orders?

• • Choose Export Orders option in your Orders menu.
  • Set the required configurations.

• • Download the CSV file with the BigCommerce store orders.

Alternatively, it is possible to choose the migration of Orders while configuring an automated data transfer with Cart2Cart.

Post-Migration Tips

Once the migration process is over, you will have to go through your new Shopify store, examine its performance, and determine possible issues.

• First of all, check the frontend for consistency and random errors (e.g., whether all the products are visible and categorized and whether the onsite search is working correctly).
• Make sure your domain name is active, also go through all the links (menus, header, footer, and internal pages).
• To increase the functionality of your store, consider installing Shopify's apps. The App Store provides users with a wide variety of both free and premium apps that would meet the needs and requirements of the most demanding merchants.
• Make a few test purchases to check that everything works properly and your customers won't face any issues in the future. We advise you to try out your store's capabilities for several weeks and do not disable your Cart2Cart account right after the migration is finished.
• If new products, customers, or orders have appeared on your BigCommerce store during or after the Full Migration, you can use the Recent Data Migration Service, and we will ensure that not a single entity is lost and will transfer it to Shopify.
• Another essential thing to remember is that each transferred order is considered a new one due to Shopify's peculiarities. Thus, store owners receive numerous alert emails about orders' creation. If you want to turn off these messages, login to your Shopify account, go to Admin panel -> Settings -> Notifications, and press the "Disable" button.