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Why the order total price in my new Shopify store differs after the import?

Why Does the Order Total Price Differ in My New Shopify Store After Data Migration?

In Shopify, the order subtotal and order total are calculated automatically by the platform. Because different e-commerce platforms employ various calculation methods for taxes, discounts, and shipping, slight discrepancies of a few cents may appear after the import, especially when dealing with orders containing numerous products. When migrating your store using a data migration service like Cart2Cart, we transfer your order data accurately, but the final calculation is always determined by Shopify's internal algorithms.

To ensure accuracy, you can review Shopify's tax settings, discount codes, and shipping configurations after the migration to align them with your previous platform's settings.

Troubleshooting Order Total Discrepancies After Migration

If you encounter significant differences in order totals after migrating to Shopify, consider the following:

• Tax Settings: Verify that your tax rates and settings in Shopify match those of your previous platform.
• Discount Codes: Ensure that any discount codes are correctly configured and applied in Shopify.
• Shipping Costs: Review your shipping rates and methods to ensure they are consistent with your previous setup.
• Currency Conversion: If applicable, confirm that currency conversion rates are accurate and up-to-date.

If you're still experiencing issues, contact our support team via Live Chat for assistance. We can help you identify and resolve any discrepancies in your order totals.

Next Steps: Ready to migrate your store to Shopify? Start your free demo now! You can also Schedule a Call with our Migration Expert to discuss your specific requirements.