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I have chosen the option Migrate images from products descriptions and categories descriptions

Why Can't I Strip HTML When Migrating Images with My Data Migration?

Question: I've selected the option to "Migrate images from product and category descriptions" during my data migration. Why can't I also select the "Strip HTML from categories and product names and descriptions" option?

The images within product descriptions are typically embedded using HTML code. If you choose to strip HTML during your data migration, all HTML elements, including image tags, will be removed. This means the images will be removed from the descriptions as well.

The "Strip HTML" option is generally used when the HTML code on your source store is improperly formatted or if you don't want to preserve any HTML formatting on your target store after the data migration. This might be useful if you are encountering display issues due to inconsistent HTML.

Therefore, if your goal is to migrate images embedded in product and category descriptions to your new store, you must select the "Migrate images in products and categories descriptions" option. These two options are mutually exclusive and cannot be enabled simultaneously during your data migration with Cart2Cart.

Need help with your data migration options? Schedule a call with a Migration Expert to discuss your specific needs.

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