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General Questions

How can the option Preserve Customer IDs be used?

Preserving Customer IDs During eCommerce Data Migration

During your eCommerce data migration with Cart2Cart, you have the option to preserve customer IDs. This feature is available during the Entities Selection step of the Migration Wizard.

How Preserving Customer IDs Works in eCommerce Data Migration

When you choose to preserve customer IDs, the IDs from your source store will be migrated to your target store without changes. For example, if a customer has ID #12 in your original store, they will retain the same ID (#12) after the eCommerce data migration to the new platform.

Important Considerations for Preserving Customer IDs during Data Migration

Note: This option requires that you clear the data on your target store *before* the migration. Preserving Customer IDs is offered as an additional option and is charged separately from the base migration price.

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