General Questions

Unable to find your Store configuration file

Possible reasons for the error are:

  • Bridge is located in the wrong directory. It should be located in the root directory of your store.
  • Configuration file is missing or its location is incorrect. The error may also occur if the configuration file was renamed.
  • The cart is not supported. Bridge is installed correctly, however the shopping cart is not identified by the service and so configuration file cannot be found. Check if your shopping cart is in supported carts list.
  • Configuration file is not readable. Provide read permissions for the file or contact your system administrator.

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