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The Migration Wizard shows Connection Bridge Not Found when it cannot reach a valid bridge at your store URL. Fix the install path and confirm bridge.php responds before changing unrelated cart settings.

Verify the bridge

1. Confirm you downloaded the ZIP from the current wizard (or used automatic upload) and extracted a bridge2cart folder.

2. Place bridge2cart in the store document root (for WordPress carts: next to wp-config.php, not under wp-content/plugins).

3. In the browser open https://your-store.com/bridge2cart/bridge.php (use your real domain and subdirectory if needed).

4. You should see BRIDGE_INSTALLED. Then retry the wizard connection check.

If BRIDGE_INSTALLED does not appear

— Re-upload the extracted folder (do not upload the ZIP as a single file without extracting).
— Set permissions: bridge2cart folder 755 (or 777 only if required), bridge.php 644 (or 666 if the folder is 777).
— Disable redirects that rewrite /bridge2cart/ while testing.
— If automatic upload was used, confirm the path pointed at the store root; otherwise install manually.

Full install guide: What are the Connection Bridge files and how to download them?
PHP / execution issues: Configure PHP to check the Connection Bridge

Still failing? Contact the Support Team.

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