How can we help you?

HTTP Error Code 413 Request Entity Too Large

Fixing HTTP Error 413: Request Entity Too Large During Data Migration

Encountering an HTTP Error 413 "Request Entity Too Large" during your data migration with Cart2Cart? This error indicates that the server is rejecting the request because it exceeds the configured size limit. Here's how to resolve it:

1. Increase PHP Configuration Values: Adjust the memory_limit and post_max_size parameters in your PHP configuration file (php.ini). These settings control the maximum amount of memory a script can allocate and the maximum size of data that can be sent in a POST request, respectively. A common starting point is to increase these values to 64M or 128M.
2. Adjust Suhosin Extension (If Installed): If the Suhosin extension is installed for PHP, it may be further restricting the size of POST requests. Increase the suhosin.post.max_value_length parameter. A value of 32M is often sufficient.

Explanation: During a data migration, especially with a large online store, substantial amounts of data are transferred between your source and target platforms. The "Request Entity Too Large" error occurs when the server-side settings limit the size of this data transfer. By increasing the PHP memory limit and post size, you allow the server to handle the larger data payloads required for a complete and successful data migration. For example, migrating from Magento to Shopify or from WooCommerce to BigCommerce may require more resources, especially when dealing with images and product descriptions.

If you're unsure how to modify these settings or continue to experience issues, please contact your hosting provider or system administrator for assistance. You can also reach out to Cart2Cart's support team via live chat for further guidance.

Next Steps: Ready to migrate your store? Start your free demo now!