General Questions

I keep getting the “HTTP Error Occurred” message, what should I do?

This usually means that connection to your server can’t be established properly, or Cart2Cart’s Connection Bridge (file needed for data exchange) can’t reach your store’s database.

To fix the issue try the following:

  • Double-check if the links to your store on Migration Wizard are valid.
  • Upload Connection Bridge manually - download, unzip the files and paste them to your store’s root folder via FTP.

If that doesn’t help, contact our Support Team - we’ll gladly help you find a solution.

Just set up the migration and choose the entities to move – the service will do the rest.

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