How can we help you?

General Questions

What can I do if my store's MySQL database sends responses in error?

To setup connection to your store data Cart2Cart creates test queries to your database. If your database responses are not correct, the message “MySQL Response Error” will appear. It means that we have got connection to your store, but something went wrong while reading the responses. The best way to solve the problem is to submit a ticket to our Support Team.

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